background image

Problems

Probable causes

Corrections

The heat pump does 

not work.

The heating set point tem­

perature is too low.

Increase the value of the room temperature set point or, if a room ther­

mostat is connected, increase the temperature on it.

The heat pump is not op­

erating.

Check that the heat pump is switched on.

Check the fuses and switches on the electrical installation.

The water pressure is too 

low (< 1 bar).

Top up the system with water.

An error code appears on 

the display.

Correct the error if possible.

The heat pump runs 

short-cycling in do­

mestic hot water mode

The temperature set point 

is too low

Increase the set point

The water pressure is 

too low (< 1 bar).

Not enough water in the 

installation.

Top up the system with water.

Water leak.

Contact the professional responsible for maintenance of the heat pump.

Clicking in the central 

heating pipes

The central heating pipe 

clamps are too tight.

Slightly loosen the clamps.

There is air in the heating 

pipes.

Vent any air in the domestic hot water tank, the pipes and the taps to 

prevent the annoying noises likely to be produced during heating or 

when drawing off water.

The water is circulating too 

quickly in the central heat­

ing system.

Contact the professional responsible for maintenance of the heat pump.

Significant water leak 

underneath or in the 

vicinity of the heat 

pump.

The pipes on the heat 

pump or the central heat­

ing are damaged.

Contact the professional responsible for maintenance of the heat pump.

6  Troubleshooting

7684505 - v03 - 14052020

MIT-S

33

Содержание HPI S

Страница 1: ...ADVANCE SUSTAINABLE COMFORT MW 1001233 1 MW 1001233 1 en User Guide Reversible air water Split Inverter heat pump HPI S MIT S 4 8 E MIT S 11 16 E MIT S 22 27 E MIT S 4 8 H MIT S 11 16 H MIT S 22 27 H...

Страница 2: ...sing the product and keep it in a safe place for later reference In order to ensure continued safe and efficient operation we recommend that the product is serviced regularly Our service and customer...

Страница 3: ...c parameters 20 4 6 Personalising the zones 20 4 6 1 Definition of the term zone 20 4 6 2 Changing the name and symbol of a zone 20 4 7 Personalising the activities 21 4 7 1 Activity 21 4 7 2 Changing...

Страница 4: ...sioning procedure 34 7 2 Disposal and recycling 34 8 Energy savings 35 9 Product fiche and package fiche 36 9 1 Compatible heating devices 36 9 2 Product fiche 36 9 3 Product fiche Temperature Control...

Страница 5: ...th the appliance and it turns out to be dam aged it must be replaced by the manufacturer its after sales service or per sons with similar qualifications in order to obviate any danger If the appliance...

Страница 6: ...onnection of the pressure limiter device refer to the chapter Connecting the Domestic Hot Water Tank to the Drinking Water Mains in the Installation and Service Manual Hydraulics Caution Respect the m...

Страница 7: ...is necessary the case with split systems even when fitted with a quick coupling device All work on the refrigeration circuit must be done by a qualified professional according to prevailing codes of...

Страница 8: ...nd or inhibitors These may cause faults in the heat pump and damage the heat exchanger 1 7 Recommendations for operation The frost protection function does not work if the heat pump is switched off If...

Страница 9: ...products we strive constantly to improve them We therefore reserve the right to modify the specifications given in this document Our liability as manufacturer may not be invoked in the following cases...

Страница 10: ...appliance Danger Risk of dangerous situations that may result in serious personal injury Danger of electric shock Risk of electric shock Warning Risk of dangerous situations that may result in minor...

Страница 11: ...ary guidelines in this manual must also be followed Supplements or subsequent regulations and guidelines that are valid at the time of installation shall apply to all regulations and guidelines specif...

Страница 12: ...96 3 80 Absorbed electrical power kWe 0 90 1 41 1 93 2 53 2 53 3 36 3 36 5 48 6 42 Nominal water flow rate T 5 K m3 hour 0 80 1 04 1 47 1 88 1 88 2 67 2 67 3 8 4 2 Tab 4 Heating mode outside air tempe...

Страница 13: ...77 77 Refrigerant fluid R410A kg 1 4 1 3 3 2 4 6 4 6 4 6 4 6 7 1 7 7 R410A refrigerant 3 tCO2e 2 922 2 714 6 680 9 603 9 603 9 603 9 603 14 821 16 074 Refrigerant connec tion Liquid Gas inch 1 4 1 2...

Страница 14: ...2 C Pdh kW 4 3 2 2 2 9 Tj 7 C Pdh kW 4 5 2 1 6 4 Tj 12 C Pdh kW 5 5 2 6 4 3 Tj bivalent temperature Pdh kW 3 1 3 9 5 6 Tj operation limit temperature Pdh kW 3 1 3 9 5 6 Bivalent temperature Tbiv C 10...

Страница 15: ...water heat pump No No Low temperature heat pump No No Equipped with a supplementary heater Yes Yes Heat pump combination heater No No Rated heat output under average conditions 1 Prated kW 6 9 Rated h...

Страница 16: ...ture application Product name AWHP 22 TR 2 AWHP 27 TR 2 Air to water heat pump Yes Yes Water to water heat pump No No Brine to water heat pump No No Low temperature heat pump No No Equipped with a sup...

Страница 17: ...rs outdoors LWA dB 43 77 43 77 Annual energy consumption under average conditions QHE kWh 7681 9993 Annual energy consumption under colder conditions QHE kWh 10578 13164 Annual energy consumption unde...

Страница 18: ...Information on the selected icon 3 error notification only visible if an error occurs 4 Navigation level User level Installer level This level is reserved for installers and is protected by an access...

Страница 19: ...rating mode is used in order to benefit from the heat pump anti blocking function and to protect the installation from frost To shut down the heat pump 1 Switch off the outdoor unit and the indoor mod...

Страница 20: ...t Sunday in March and October Installer Details Display the installer details Cost calculation Enter the tariffs for the energy used Set Heating Activity Names Modify the name of activities used to pr...

Страница 21: ...Away Morning Evening and Custom If you desire you can personalise the name of the activities for all of the zones in your installation 1 Press the key 2 Select System Settings 3 Select Set Heating Act...

Страница 22: ...ng or to change the timer programme select Scheduling 3 Select the timer programme to be activated Information on the active timer programme is given in the upper part of the screen 4 To modify the ti...

Страница 23: ...e 4 9 1 Selecting the operating mode For the production of domestic hot water you can choose between five operating modes We recommend the Scheduling mode which enables domestic hot water production p...

Страница 24: ...ode you can force domestic hot water protection to the comfort temperature DHW comfort setpoint parameter for a defined duration 1 Select the DHW tank icon 2 Select Hot water boost 3 Define the durati...

Страница 25: ...yed Tab 20 Parameter Description Cool Energy consumed Energy consumed for cooling DHW energy consumed Energy consumed for domestic hot water CH Energy Consumed Energy consumed for central heating 2 To...

Страница 26: ...building falling below freezing 5 2 Standard inspection and maintenance operations An annual inspection with tightness check is obligatory These maintenance operations are necessary in order to guaran...

Страница 27: ...ce Number of heat generator starts since the previous servicing 5 5 Check the hydraulic pressure Regularly check the hydraulic pressure in the installation It should be between 1 5 and 2 bar 1 Select...

Страница 28: ...st of temporary error codes Error code Message Description H00 17 DHW sensor Closed Domestic Hot Water tank temperature sensor is either shorted or measures a temperature above range H00 32 TOutside O...

Страница 29: ...additional circuit PCB H02 60 Unsupported function The zone doesn t support the selected function H06 01 HP Unit Failure Heat Pump Unit Failure occured Heat pump outdoor unit fault 6 1 3 SCB 10 error...

Страница 30: ...estic Hot Water temperature sensor Zone A Open H10 03 T Dhw Zone A Closed Domestic Hot Water temperature sensor Zone A Closed H10 04 TSwimmPoolZoneA Open Swimming Pool Temperature Sensor Zone A Open H...

Страница 31: ...k that the filters are not obstructed Check that the circulating pump is working Check the wiring Check the pump supply if the pump does not work replace it 6 1 5 EHC 05 alarm codes An alarm code is a...

Страница 32: ...ng mode is deac tivated Activate the heating mode The radiator valves are closed Open the valves on all radiators connected to the heating system The heat pump is not op erating Check that the heat pu...

Страница 33: ...1 bar Not enough water in the installation Top up the system with water Water leak Contact the professional responsible for maintenance of the heat pump Clicking in the central heating pipes The centr...

Страница 34: ...or permanently 1 Contact the installer 7 2 Disposal and recycling Warning Removal and disposal of the heat pump must be carried out by a qualified professional in accordance with prevailing local and...

Страница 35: ...the radiators to prevent heat losses Insulate the pipes in rooms that are not heated cellars and lofts Close the radiators in rooms not in use Do not run hot or cold water pointlessly Install an ener...

Страница 36: ...Psup kW 3 4 6 Seasonal space heating energy efficiency under average cli mate conditions 134 125 129 Annual energy consumption kWh 2353 2124 3499 Sound power level LWA indoors 1 dB A 43 43 51 Rated he...

Страница 37: ...ditions 114 112 Annual energy consumption kWh 7681 9993 Sound power level LWA indoors 1 dB A 43 43 Rated heat output under colder warmer climate conditions kW 12 18 14 20 Seasonal space heating energy...

Страница 38: ...II 1 5 Class IV 2 Class V 3 Class VI 4 Class VII 3 5 Class VIII 5 Temperature control Seasonal space heating energy efficiency of heat pump 1 If tank rating is above A use 0 95 from fiche of boiler fr...

Страница 39: ...linear interpolation between the two adjacent values 2 Prated is related to the preferential space heater or combination heater Tab 34 Package efficiency AWHP 4 5 MR AWHP 6 MR 3 AWHP 8 MR 2 Seasonal...

Страница 40: ...y set tempera ture Name and temperature defined by the customer Activity 1 Sleep 16 C Activity 2 Home 20 C Activity 3 Away 6 C Activity 4 Morning 21 C Activity 5 Evening 22 C Activity 6 Custom 20 C Ta...

Страница 41: ...10 Appendix 7684505 v03 14052020 MIT S 41...

Страница 42: ...10 Appendix 42 MIT S 7684505 v03 14052020...

Страница 43: ...hnological information contained in these technical instructions as well as any drawings and technical descriptions supplied remain our property and shall not be multiplied without our prior consent i...

Страница 44: ...46 801 080 881 Infocentrala NEUBERG S A LU DE DIETRICH SERVICE AT DE DIETRICH CN www neuberg lu www dedietrich heating com www dedietrich heiztechnik com 352 0 2 401 401 0800 201608 freecall 39 rue Ja...

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