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KD2 Pro Operator’s Manual
4. The KD2 Pro Utility
Check for Firmware Updates...
If you select this function when
connected to the internet, the KD2 Pro Utility will check for
updates for the KD2 Pro’s operating system (firmware).
About KD2 Pro Utility...
Displays the current program version
and Decagon contact information.
Troubleshooting
The following descriptions should help you if you encounter
any difficulty using the KD2 Pro Utility.
PROBLEM: The KD2 Pro Utility tells me the communi-
cation port I want to use is in use by another application,
but I don’t think any other programs are running.
SOLUTION:
Some PDA synchronization software monitor
serial communication ports. Disable Microsoft’s ActiveSync or
Palm’s HotSync system software while using the serial port
with the KD2 Pro Utility.
PROBLEM: My USB to Serial adapter is not showing in
the communication port picker.
SOLUTION:
Enable “Force find all Communication Ports”
in Preferences by going to the Edit > Preferences, and to the
Communication tab. Enable the check box at the bottom of
the screen. Enabling this option may find other serial ports
that are not available for use by the KD2 Pro Utility (for
example, modems installed in your computer).
PROBLEM: Downloading data stops in the middle with
an error message saying the Utility lost connection with
the KD2 Pro
.
