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Troubleshooting 

13 

 

 

If strange/jumbled data displays:  
 

 

This is likely due to an incorrect 
Output Format for the current 
ITFs being used in the display 
sequences (

Figure 12

)

 
Try switching the 

Output Format

  

from 

Masters 

to 

Open 

or vice 

versa in the RTD Configurations  
(

See Section 4.1

)

 
If old but incorrect data displays: 
 

 

Go to Ports > Resend All Data

 

If this doesn‟t work, it‟s likely the software has not received data that would overwrite old data 
with spaces. Closing and re-opening the software will remove old data; however, this will cause 
the displays to be cleared of all data before repopulating the most up-to-date data. 

 

Note:

 Data and sequence triggering are only sent once across the port using UDP ports. Some of these 

effects can occur due to dropped packets, and resending the data manually should fix such issues 
(unless the packets get dropped again). Using TCP Ports may be used to ensure packet delivery, but 
is a slower protocol due to the safety measures to prevent dropped packets. 
 
Various scenarios can result in the TCP connection between Venus and the USBC Scoring Interface 
being lost. One known scenario is if the Venus 7000 Sign Service gets restarted. To re-establish TCP 
connections without restarting the application, individual ports can be disabled re-enabled; this 
closing and opening action re-establishes the connection. See 

Section 3.3

. 

If further assistance is required with installing, operating, or troubleshooting this software, contact 
Daktronics Customer Service as follows:  

 

Mail:

   

Daktronics, Inc., Customer Service 
P.O. Box 5128 
201 Daktronics Drive 
Brookings, SD   57006 
 

Phone: 

Daktronics Help Desk: 1-800-843-9879 or 1-605-697-4400 

 

Customer Service Fax:

 1-605-697-4444 

 

Email:

 

[email protected]

 

Figure 12:

 Incorrect Masters/Open Format 

Содержание Venus 7000

Страница 1: ...USBC Scoring Interface Software Operation Manual DD1530662 Rev 1 18 May 2010...

Страница 2: ...o responsibility for errors or omissions No part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means graphic electronic or mechanical including photoc...

Страница 3: ...he Output s 6 3 3 Enabling Disabling Input Output s 7 3 4 Verifying Input Output Ports 7 Verifying the Input 7 Verifying the Output s 7 4 1 Output Format 9 Masters Format 9 Open Format 9 4 2 Games Ser...

Страница 4: ......

Страница 5: ...em that requires direct action such as clicking pressing selecting or formatting Italics Indicates onscreen text or labels that are not clickable Bold Italics Used to reference items within the manual...

Страница 6: ......

Страница 7: ...tions 4 Click Finish when done After installing the USBC Scoring Interface software users are given a free 30 day trial period The main application screen will display how many days are remaining for...

Страница 8: ......

Страница 9: ...wn 1 Go to Ports Input Configure 2 In the Input Configuration window Figure 3 click the button and locate the directory where the scoring information is located If it is a valid folder a green OK mess...

Страница 10: ...re New 2 In the Output Configuration window Figure 5 type in a descriptive Name for the output 3 Under Lane Assignment select what set the output will display The number of Lanes and Sets available is...

Страница 11: ...or Refresh resend all data The port indicators are colored as follows Green Enabled Red Disabled Bright Green Sending Receiving Blue Establishing connection Orange Error reading input file The USBC Sc...

Страница 12: ......

Страница 13: ...Use Masters Format when the Venus 7000 sequences are using USBC Masters Lane ITFs see Appendix A Setting the configuration to Masters Format will not load Open input files properly Select Open Format...

Страница 14: ...on its own lane this should be unchecked as the team totals will simply use whatever the scoring software sends For tournaments where there are more than two doubles teams max 4 teams with one bowler...

Страница 15: ...etter where the Venus 7000 information is stored typically D and the Library is where the Venus 7000 sequences are located within the particular drive Note To disable triggering altogether simply clea...

Страница 16: ...output is 4 and the maximum is 50 Use the slider to select the desired number of lanes per output Remember the number of lanes per output is variable so ports are configured for a set of lanes So whe...

Страница 17: ...he data manually should fix such issues unless the packets get dropped again Using TCP Ports may be used to ensure packet delivery but is a slower protocol due to the safety measures to prevent droppe...

Страница 18: ......

Страница 19: ...ane14 itf USBC Lane39 itf USBC Masters Lane14 itf USBC Masters Lane39 itf USBC Lane15 itf USBC Lane40 itf USBC Masters Lane15 itf USBC Masters Lane40 itf USBC Lane16 itf USBC Lane41 itf USBC Masters L...

Страница 20: ......

Страница 21: ...a is being mapped to a different color enter R3G0B3 as the name of the string 6 Double click the String Value Enter the RGB value EX 172 172 172 of the color to display in place of the default color T...

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