
DGS-8000 Series Hardware Installation Guide Chapter 6 Troubleshooting
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[Troubleshooting]
Check if the management board gets loose. If so, install the management board again and
ensure that it is inserted into position, before you tighten the fastening screws. If the
management board still does not work, check if the connector of the slot on the backplane is
loose and check if the guide rail of the slot is deformed. If yes, insert the board to another
slot for a try. If the slot and connection are not the cause, return the management board for
repair.
When the Alarm LED is red, the cause may be the fault of another module in the system, in
which case you can check other modules (for example, linecard, fan, power, and
overheating) for any alarm. If yes, you should first handle the faults of other modules. You
can also identify the faults by logging in to the management software.
Fault 6: The fan tray does not work.
[Fault Description]
After the system starts, the fans in the fan tray do not work or the Power LED is OFF.
[Troubleshooting]
Check if the connection between the fan tray and the backplane is secure and if the
connector gets loose. If the connection is secure, you need to replace the fan tray.
Fault 7: The serial port console has no output.
[Fault Description]
After the system is started, the serial port console does not display any information.
[Troubleshooting]
Check whether serial port cables are connected correctly and whether the connected serial
port is identical with that configured on the super terminal. Check whether the configuration
of the serial port on the super terminal is the same as that described in
DGS-8000 Software
Configuration Guide
. If not, modify the serial port configuration parameters. If there is still no
serial port printed information, please contact D-Link Customer Service Department for
technical support.
Fault 8: The serial port console outputs illegible characters.
[Fault Description]
The serial port console outputs illegible characters.
[Troubleshooting]
Such problem is related to the settings of the serial port. Check if the settings of such
parameters as the baud rate match those in
DGS-8000 series Software Configuration
Guide
.
Fault 9:
The newly-inserted service card module fails to be powered on.
[
Fault Description
]
The system is running, yet all LEDs on the panel of the newly-inserted service card module
are OFF, and the port is faulty.
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