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DGS-8000 Series Hardware Installation Guide                                     Chapter 6  Troubleshooting 

 

59 

 

 

6.2 

  Common Troubleshooting 

Procedures 

Fault 1: The system login password is lost.   

[Fault Description] 

The system login password of the switch is forgotten or lost, and so it is not possible to 
configure the data.   

Abnormal working after 

installation 

Check the cabinet 

installation 

Check the mounting of the 
DGS-8000 switch in the cabinet 

Check the power

 

connection 

Check the installation of the power 

module 

Check the linecards and other 
plug-in units on the backplane 

Check the installation and 

fastening of the linecards 

Check the indicators on the 

linecards 

Check the connection of the serial 

port and its parameters 

Check the connection of the fibers or 

cables of various 

ports

 

Contact Technical Support of 

D-Link for hardware problems 

Содержание dgs-8000 SERIES

Страница 1: ...DGS 8000 Hardware Installation Guide ...

Страница 2: ...ortion of this document in any form or by any means without the prior written consent of D Link Corporation is prohibited Exemption statement This document is provided as is The contents of this document are subject to change without any notice Please obtain the latest information through the D Link Corporation website D Link Corporation endeavors to ensure content accuracy and will not shoulder a...

Страница 3: ...arious modules and connect power supply and grounding cables Chapter 4 System Debugging describes the debugging when powering on the switch for the first time Chapter 5 Maintenance describes how to maintain the switch in use Chapter 6 Troubleshooting describes the problems that may occur during the installation and use of this switch and the ways to solve these problems Appendix A Connectors and C...

Страница 4: ...nical assistance for products technologies and solutions The customer service center provides responsive technical support for your product installation problems software configuration problems and other network performance problems Documentation Conventions The symbols used in this document are described as below Note This symbol brings your attention It includes some helpful suggestions and refe...

Страница 5: ...1 4 8 8010 8006 FAN Module 29 1 4 9 8000 1400AC 8000 2000AC Power Supply Module 31 2 Preparation for Installation 33 2 1 Safety Suggestions 33 2 1 1 Safety Precautions for Installing the System 33 2 1 2 Safety Precautions for Removal 33 2 1 3 Electrical Safety 33 2 1 4 Static Discharge Damage Prevention 34 2 1 5 Laser Safety 35 2 2 Installation Site Requirements 35 2 2 1 Rack Mounting Requirements...

Страница 6: ...ecting the AC Power Supply to the Power Module 50 3 9 1 Precautions 50 3 9 2 Simple Connection Steps 50 3 10 Installing Single boards 51 3 10 1 Precautions 51 3 10 2 Simple Steps of single board Installation 51 3 11 Removing Single boards 51 3 11 1 Precautions 51 3 11 2 Simple Steps of Removing Single board 51 3 12 Connecting the Cables of the Management Engine Module 52 3 12 1 Simple Connection S...

Страница 7: ...l Installation Troubleshooting Flow 58 6 2 Common Troubleshooting Procedures 59 AppendixA Connectors and Connection Media 63 1 1000BASE T 100BASE TX 10BASE T Port 63 2 Fiber Connection 64 AppendixB Mini GBIC and 10G XFP Modules i 1 Models and Technical Specifications of the Mini GBIC SFP Module i 2 Models and Technical Specifications of the 10G XFP Module ii AppendixC Switch Lightning Protection i...

Страница 8: ...he dual management engine modules and provides the redundant backup for the management engine modules and 8 slots for the service modules DGS 8006 supports the dual management engine modules and provides the redundant backup for the management engine modules and 4 slots for the service modules 1 2 Technical Specifications 1 2 1 Technical Specifications Table 1 1Technical specifications DGS 8006 DG...

Страница 9: ...ystem Warning Make sure that the blank panels are installed in the slots without the line cards or management boards inserted for the purpose of heat dissipation Note FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferenc...

Страница 10: ...lt the copper port has the priority to be used Table 1 2 shows the fiber copper combo ports Table 1 2Corresponding relationship between two ports forming the fiber copper combo ports Product model 100BASE FX 1000Base X SFP Fiber port 10 100 1000Base T Adaptive Ethernet port 1F 1 2F 2 3F 3 4F 4 5F 5 6F 6 7F 7 8F 8 9F 9 10F 10 11F 11 8000 24SC2XG E 8000 24SC E 12F 12 13F 13 14F 14 15F 15 16F 16 17F ...

Страница 11: ...edundancy It is recommanded to configure the redundancy for the power supply System module provides two slots for management modules four slots service modules The management modules support 1 1 redundancy It is recommanded to configure the redundancy for management modules You can choose the service module according to the actual application requirements Heat dissipation system consists of fan tr...

Страница 12: ...ndancy It is recommanded to configure the redundancy for the power supply System module provides two slots for management modules eight slots for service modules The management modules support 1 1 redundancy It is recommanded to configure the redundancy for management modules You can choose the service module according to the actual application requirements Heat dissipation system consists of fan ...

Страница 13: ... Product Overview DGS 8000 Series Hardware Installation Guide 6 Figure 1 2 Appearance of DGS 8010 1 3 2 Front panel 1 3 2 1 Front panel of DGS 8006 Figure 1 3 shows the schematic diagram of DGS 8006 front panel ...

Страница 14: ...stic dust cap of the power module 7 System power module switch Warning Before moving or transporting the DGS 8006 chassis all management modules service modules and the power modules must be unplugged from the chassis Moving Transporting the DGS 8006 device with the management modules or service modules or power modules inserted is prohibited 1 3 2 2 Front panel of DGS 8010 Figure 1 4 shows the sc...

Страница 15: ...Hardware Installation Guide 8 Figure 1 4 1 Slots for service modules 2 Slots for service modules 3 Slots for management modules 4 Fan tray 5 System power module installation location 6 Fan tray handle 7 Wiring rack 8 Anti static wrist strap hole ...

Страница 16: ...nd the power modules must be unplugged from the chassis Moving Transporting the DGS 8010 device with the management modules or service modules or power modules inserted is prohibited 1 3 3 Back panel 1 3 3 1 Back panel of DGS 8006 Figure 1 5 shows the schematic diagram of DGS 8006 back panel Figure 1 5 1 Air fiter installation direction sign 2 Air filter 3 Captive screws on the air filter 4 Ground...

Страница 17: ...eries Hardware Installation Guide 10 6 Fan tray 7 Fan tray handle 8 Captive screws on the fan tray 1 3 3 2 Back panel of DGS 8010 Figure 1 6 shows the schematic diagram of DGS 8010 back panel Figure 1 6 1 Grounding point 2 Grounding point ...

Страница 18: ...tput power 8000 1400AC 90 176V Power 530W 176 264V Power 1400W 8000 2000AC 90 176V Power 1080W 176 264V Power 2000W Note DGS 8006 8010 series switch supports the 1 1 redundancy of power supply In order to improve the stability and reliability for the overall system s operation you are recommended to configure the 1 1 redundancy for the power module of DGS 8006 8010 1 3 5 Heat Dissipation System Th...

Страница 19: ...de and air outlet at back And the power module is designed with air inlet at front and air outlet at back Isolation boards are provided among host management modules service modules and power modules to isolate the two air passages 4PCS 120 120 38 fans are used to blow air outside for convection and ultimately heat dissipation Therefore the chassis should be mounted at a place with sufficient spac...

Страница 20: ...et Switches adopt modular design In strict accordance with industry standards reasonably segmented system modules and unified module interfaces ensure that the DGS 8000 Series Ethernet Switches have complete and reasonable systems and that functional modules are independent At present the DGS 8000 Series Ethernet Switches provide 10 100 1000M adaptive Ethernet copper interfaces 1000 100M SFP singl...

Страница 21: ...damage you should select SD storages of good brand and high quality In addition the SD port can be compatible with most SD storages but may fail to identify SD storages of certain models Console port or communication serial port which uses RS 232 level and standard RJ 45 connector This port is used to connect to the serial port of a background terminal computer to conduct debugging configuration m...

Страница 22: ...low The temperature exceeds the alarm temperature which affects system running performance but the system can continue to run Off There is no link Up Green The link is Up at 1000Mbps Yellow The link is Up at 10Mbps or 100Mbps MGMT port LED Link ACT Blinking There is data received or sent on the port Off No SD card is inserted into the port or the SD card is not loaded successfully Solid Green The ...

Страница 23: ...10G XFP ports 12 pure SFP ports and 12 fiber copper combo ports SFP ports support 100 1000M rate and RJ 45 ports support 10 100 1000M autonegotiation XFP and SFP optical modules support hot swap Product Model 8000 CM1 CPU 800MHz BOOTROM 8MB Flash Memory 512MB SDRAM 2GB External ports One Console port one 10 100 1000M MGMT port one USB port one SD card port and one Reset button Power consumption 91...

Страница 24: ...l Blinking Green The module is being initialized If the LED blinks all the time it indicates that the module is abnormal System LED Status Solid Green The initialization of the module is complete and switching can be performed normally Off There is no link Up Solid Green The link is Up at 1000Mbps Solid Yellow The link is Up at 10Mbps or 100Mbps RJ 45 port LED Link ACT Blinking There is data recei...

Страница 25: ... 1000Base T Supported SFP WDM transceivers 1 DEM 220T 100Base FX Single mode 20km TX 1550 RX 1310nm 2 DEM 220R 100Base FX Single mode 20km TX 1310 RX 1550nm 3 DEM 330T 1000Base LX Single mode 10km TX 1550 RX 1310nm 4 DEM 330R 1000Base LX Single mode 10km TX 1310 RX 1550nm 5 DEM 331T 1000Base LX Single mode 40km TX 1550 RX 1310nm 6 DEM 331R 1000Base LX Single mode 40km TX 1310 RX 1550nm Supported X...

Страница 26: ... 100 1000M rate and RJ 45 ports support 10 100 1000M autonegotiation SFP optical modules support hot swap Figure 1 11 8000 24SC E appearance 1 4 3 2 LEDs on the Module Panel The 8000 24SC E module provides LEDs indicating system states The Status LED indicates the operating status of a board itself and each port provides a Link ACT LED to indicate the operating status of the port itself Table 1 7 ...

Страница 27: ...0Base LX Single mode 10km 4 DEM 311GT 1000ase SX Mutli mode 500m 5 DEM 312GT2 1000Base SX Multi mode 2km 6 DEM 314GT 1000BASE LX Single mode 50km 7 DEM 315GT 1000BASE LX Single mode 80km 8 DGS 712 1000Base T Supported SFP WDM transceivers 1 DEM 220T 100Base FX Single mode 20km TX 1550 RX 1310nm 2 DEM 220R 100Base FX Single mode 20km TX 1310 RX 1550nm 3 DEM 330T 1000Base LX Single mode 10km TX 1550...

Страница 28: ...module provides 44 RJ 45 ports for 10 100 1000BASE T and four fiber copper combo ports SFP ports support 100 1000M rate and RJ 45 ports support 10 100 1000M autonegotiation SFP optical modules support hot swap Figure 1 12 8000 48TC E appearance 1 4 4 2 LEDs on the Module Panel The 8000 48TC E module provides LEDs indicating system states The Status LED indicates the operating status of a board its...

Страница 29: ...J 45 ports for 10 100 1000BASE T and 4 fiber copper combo ports Fiber Transceiver supported Supported SFP Transceivers 1 DEM 210 100Base FX Multi mode 2km 2 DEM 211 100Base FX Single mode 15km 3 DEM 310GT 1000Base LX Single mode 10km 4 DEM 311GT 1000ase SX Mutli mode 500m 5 DEM 312GT2 1000Base SX Multi mode 2km 6 DEM 314GT 1000BASE LX Single mode 50km 7 DEM 315GT 1000BASE LX Single mode 80km 8 DGS...

Страница 30: ...r copper combo ports SFP ports support 100 1000M rate and RJ 45 ports support 10 100 1000M autonegotiation and the PoE function SFP optical modules support hot swap The functions of the Mode button is described as follows Press the Mode button and the port LED indicates switchover between switching mode and PoE mode upon releasing the button In PoE mode if the PSE is supplying power to PDs pressin...

Страница 31: ...alization of the module is complete and switching can be performed normally Solid Green Switching mode Mode LED Mode_Led Solid Yellow PoE mode Off There is no link Up Solid Green The link is Up at 1000Mbps Solid Yellow The link is Up at 10Mbps or 100Mbps RJ 45 port LED in switching mode Mode_Led green Link ACT Blinking There is data received or sent on the port Off No external PoE power supply on ...

Страница 32: ... mode 50km 7 DEM 315GT 1000BASE LX Single mode 80km 8 DGS 712 1000Base T Supported SFP WDM transceivers 1 DEM 220T 100Base FX Single mode 20km TX 1550 RX 1310nm 2 DEM 220R 100Base FX Single mode 20km TX 1310 RX 1550nm 3 DEM 330T 1000Base LX Single mode 10km TX 1550 RX 1310nm 4 DEM 330R 1000Base LX Single mode 10km TX 1310 RX 1550nm 5 DEM 331T 1000Base LX Single mode 40km TX 1550 RX 1310nm 6 DEM 33...

Страница 33: ...y each PD 1 4 6 8000 24TC E Module 1 4 6 1 Introduction Figure 1 14 shows the appearance of the 8000 24TC E module This module provides 12 RJ 45 ports for 10 100 1000BASE T and 12 fiber copper combo ports SFP ports support 100 1000M rate and RJ 45 ports support 10 100 1000M autonegotiation SFP optical modules support hot swap Figure 14 8000 24TC E appearance 1 4 6 2 LEDs on the Module Panel The 80...

Страница 34: ... mode 2km 2 DEM 211 100Base FX Single mode 15km 3 DEM 310GT 1000Base LX Single mode 10km 4 DEM 311GT 1000ase SX Mutli mode 500m 5 DEM 312GT2 1000Base SX Multi mode 2km 6 DEM 314GT 1000BASE LX Single mode 50km 7 DEM 315GT 1000BASE LX Single mode 80km 8 DGS 712 1000Base T Supported SFP WDM transceivers 1 DEM 220T 100Base FX Single mode 20km TX 1550 RX 1310nm 2 DEM 220R 100Base FX Single mode 20km TX...

Страница 35: ...8000 4XG E module This module provides four 10G XFP ports and XFP optical modules support hot swap Figure 15 8000 4XG E appearance 1 4 7 2 LEDs on the Module Panel The 8000 4XG E module provides LEDs indicating system states The Status LED indicates the operating status of a board itself and each port provides a Link ACT LED to indicate the operating status of the port itself Table 1 15 show their...

Страница 36: ...at dissipation system for the entire system to ensure stable system running 8010 FAN 8006 FAN supports N 1 redundancy and hot swap Product Model 8000 4XG E Ports Four 10G XFP ports Fiber Transceiver supported Supported XFP Transceivers 1 DEM 421XT 10GBase SR Multi mode 300m 2 DEM 422XT 10GBase LR Single mode 10km 3 DEM 423XT 10GBase ER Single mode 40km LED Status Link ACT Hot swap Supported Power ...

Страница 37: ...entifier Status Meaning Off The module has no input power supply or the input power supply is abnormal Power supply LED Power Solid Green The input power supply is normal Off The module has no fault Fault alarm LED Alarm Solid Red The module is faulty 1 4 8 3 Technical Specifications Table 1 18 8010 8006 FAN technical specifications Fan model 8010 FAN 8006 FAN Airflow cubic feet per minute 201CFM ...

Страница 38: ...006 8010 1 4 9 2 LEDs on the Module Panel Table 1 19 LEDs on the front panel LED Identifier Status Meaning Off No input power supply Input state LED IN Solid Green The input power supply is normal Off No output power supply Output state LED OUT Solid Green The output power supply is normal Off The power supply works normally Power supply fault LED FAIL Solid Red There is a fault within the power s...

Страница 39: ...ower cord 16A 16A The front panel provides a 3 core power supply interface to connect a standard 16A power cord Note 1 To insert or remove the power supply first turn the power supply switch to OFF and remove the power cord 2 Press the strip protection button correctly into the power cord when inserting the power cord to prevent the cord from loosening 3 After inserting the power supply turn the s...

Страница 40: ...handle them please pay attention to the following requirement Avoid moving the equipment frequently At least two people are needed to move the equipment Do not attempt to move the equipment by one people only Keep balance when moving the equipment and avoid injuring your leg and feet or spraining your waist Turn off all power supplies and unplug all power cables before you remove the equipment War...

Страница 41: ...he static electricity exceeds a certain limit In the communication network of the DGS 8000 electrostatic induction may come from the following sources External electric field produced by the high voltage supply cable lightning etc Internal systems such as the indoor floor and the entire structure To prevent damage from static electricity you must pay attention to the following 1 Properly ground th...

Страница 42: ... meet the following requirements 2 2 1 Rack Mounting Requirements To mount the DGS 8000 in a cabinet verify that the cabinet meets the following conditions Install the switch in an open cabinet as much as possible If you install the switch inside a closed cabinet be sure that the cabinet has a good ventilation and heat dissipation system Be sure that the cabinet is firm enough to bear the weight o...

Страница 43: ...Chapter 2 Preparation before Installation DGS 8000 Series Hardware Installation Guide 36 Figure 2 1 Ventilation of DGS 8010 Figure 2 2 Ventilation of DGS 8006 ...

Страница 44: ...ient temperature and humidity are measured at the point that is 1 5m above the floor and 0 4m before the equipment when there is no protective plate in front or back of the equipment rack 2 2 4 Cleanness Requirements Dust poses the top threat to the running of the equipment The indoor dust falling on the equipment may be adhered by the static electricity causing bad contact of the metallic joint S...

Страница 45: ...e operation of the DGS 8000 It is the key to prevent lightning stroke and resist interference Please carefully check the grounding conditions on the installation site according to the grounding requirements and perform grounding properly as needed 2 3 1 Safety Ground The equipment using AC power supply must be grounded by using the yellow green safety grounding cable Otherwise when the insulating ...

Страница 46: ...cable the interference conducts from one unit to another Conducted interference often affects the power supply of the equipment but can be controlled by a filter Radiated interference may affect any signal path in the equipment and is difficult to shield 1 Effective measures should be taken for the power system to prevent the interference from the electric grid 2 The working ground of the routers ...

Страница 47: ... chassis carton An equipment with various panels installed and adjusted properly Entire fan Screwdriver Anti static wrist strap Yellow green grounding cables Quick installation guide Packing list 2 Module carton Various modules Packing list Documentation Note A normal delivery should contain the above mentioned items which may differ from the actual delivery depending on purchase contracts Please ...

Страница 48: ...llation 41 3 Switch Installation DGS 8000 series Ethernet switch must be used and fixed in the room Note 1 Before you install the DGS 8000 make sure you have carefully read Chapter 2 and this chapter 2 Be sure that the requirements set forth in Chapter 2 have been met ...

Страница 49: ...nstallation location networking mode power supply and wiring before installation Verify the following before installation The installation location is of a good air flow The installation location meets the temperature and humidity requirements of the equipment The qualified power supply is available at the installation location The related network cables have already been deployed at the installat...

Страница 50: ...ng screws on the panel should be tightened All wiring inlets at the top and bottom of the cabinet should be installed with rodent resistant nets where the seams should be no more than 1 5 cm in diameter to prevent rodents and other small animals from entering the cabinet Antistatic wrist straps should be provided in the cabinet 3 3 2 Simple Installation Steps 1 Plan the available space before inst...

Страница 51: ...6 8010 FAN for DGS 8010 Install the fan tray according to the following steps Steps for installing 8006 FAN fan tray 1 Install the fan tray into the fan slot in the backpanel of DGS 8006 Note the direction identifier of the fan tray s name to ensure the correct direction 2 Tighten the captive screws on the fan tray with a screwdriver Steps for installing 8010 FAN fan tray 1 Install the fan tray in...

Страница 52: ...dust cap of the 8000 1400AC 8000 2000AC are as follows 1 Press the buckle on the plastic dust cap of the switching power supply and take the plastic part 2 Install the plastic dust cap of the switching power supply 3 Finish installing the plastic part The simple steps for removing the plastic dust cap of the 8000 1400AC 8000 2000AC are as follows 1 Press the buckle on the plastic dust cap of the s...

Страница 53: ...r to ensure the correct direction 2 Use a screwdriver to tighten the captive screws on the air filter The simple steps for removing the air filters of the host management module and service module on the DGS 8006 are as follows 1 Loosen the captive screws on the air filter 2 Take out the air filter Figure 3 2 Installation location for the air filters of the host management module and service modul...

Страница 54: ...010 are as follows 1 Press the buttons of the plastic dust cap to the bottom and remove the plastic dust cap 2 Loosen the captive screws on the air filter 3 Take out the air filter Figure 3 3 Installation location for the air filters of the host management module and service module on the DGS 8010 Plastic dust cap before the air filter installation location Buttons on the plastic dust cap Note The...

Страница 55: ...r supplies configured for the DGS 8000 Series Ethernet Switches must be greater than the operating power of the host Otherwise some modules cannot be started normally 2 The host power consumption is the sum of power consumption of all modules configured on the host including the management engine module service module and fan module The power consumption of each module is available in this manual ...

Страница 56: ...ible maximum current Cables of good conductor should be used Do not use bare wire The grounding resistance for combined grounding should be less than 1Ω 3 8 2 Simple Grounding Steps 1 Release the nut on the grounding pole of the equipment 2 Lock the terminal of the grounding cable to the grounding pole 3 Tighten the nut with a cross screwdriver 4 Connect the related terminals according to the abov...

Страница 57: ...l be at least 2 5mm2 12AWG 3 9 Connecting the AC Power Supply to the Power Module Connect AC power cables according to the ID and position instruction on the 8000 1400AC and 8000 2000AC panel of the AC power module 3 9 1 Precautions Before connecting the power supply you must verify that the external power supply matches the power module installed with this equipment Before connecting the power ca...

Страница 58: ...unplug a CM or service module forcedly use the ejector 3 11 Removing Single boards 3 11 1 Precautions Always wear an anti static wrist strap when unplugging the module and the metallic part of the anti static wrist strap should be fully touched with the skin Besides for the sake of security please not touch any component of the module 3 11 2 Simple Steps of Removing Single board 1 Unplug all cable...

Страница 59: ...terminal or connect one end of the standard RJ45 serial port cable to the serial port of the device board and the other end to the NMS or a control terminal 2 Insert the single mode or multi mode fiber into the appropriate interface according to the identification on the panel of the linecard Distinguish the Rx Tx end of the fiber 3 Insert the twisted pair with the RJ45 port into the appropriate i...

Страница 60: ... equipment verify if the front back cabinet doors can be closed Verify that the cabinet has been fastened completely and does not move or tilt Verify that the equipment has been installed in the cabinet and all the cables have been fastened to the cabinet 3 15 2 Verifying the Cables Verify that the fibers and twisted pairs match the ports Verify that the cables have been bound properly 3 15 3 Veri...

Страница 61: ...Environment Connect the PC to the console port of the switch through the console cable as shown in Figure 4 1 Figure 4 1 Schematic diagram of the configuration environment 4 1 2 Connecting the Console Cable Step 1 Connect one end of the DB 9 jack of the console cable to the serial port of the PC Step 2 Connect one end of the console cable RJ45 to the console port of the switch ...

Страница 62: ...Power on Startup 4 2 1 Checking before Power on The switch is fully grounded The power cable is correctly connected The power supply voltage complies with the requirement of the switch The console cable is correctly connected the terminal can be a PC used for configuration is already started the parameters are already configured 4 2 2 Checking after Power on Recommended After power on you are reco...

Страница 63: ...ermine and eliminate the fault by viewing with the management software When the Status LED of a single board is OFF RED or flashing it means that the single board is faulty in which case you need to find out the cause and turn off the power when necessary When the FAIL LED of the power supply is red it means that the power supply is faulty in which case you should replace it promptly The DGS 8000 ...

Страница 64: ...nd then connect the power cables 5 2 4 Remote Maintenance DGS 8000 supports remote maintenance By utilizing the Internet a user can realize communication through remote Telnet login During installation and networking DGS 8000 and the Internet are connected therefore the user can log in to the DGS 8000 via Telnet and maintain DGS 8000 remotely through various monitoring commands 5 2 5 Module Fuse S...

Страница 65: ...Chapter 6 Troubleshooting DGS 8000 Series Hardware Installation Guide 58 6 Troubleshooting 6 1 General Installation Troubleshooting Flow ...

Страница 66: ... installation Check the cabinet installation Check the mounting of the DGS 8000 switch in the cabinet Check the power connection Check the installation of the power module Check the linecards and other plug in units on the backplane Check the installation and fastening of the linecards Check the indicators on the linecards Check the connection of the serial port and its parameters Check the connec...

Страница 67: ...irmly inserted If so install the linecard again and ensure that it is inserted into position before you tighten the fastening screws If the linecard still does not work check if the connector of the slot on the backplane is loose If yes insert the board to another slot for a try If the slot and connection are not the cause return the linecard for repair Fault 4 The LED is abnormal after a linecard...

Страница 68: ...lane is secure and if the connector gets loose If the connection is secure you need to replace the fan tray Fault 7 The serial port console has no output Fault Description After the system is started the serial port console does not display any information Troubleshooting Check whether serial port cables are connected correctly and whether the connected serial port is identical with that configure...

Страница 69: ...e summary power of the newly inserted service card module and other modules in the system exceeds the maximum power If so please add more power modules to provide the enough power for the power supply If all checkings are OK but the newly inserted service card module still cannot be powered on please contact D Link Customer Service Department for technical support ...

Страница 70: ...ows the connections of the twisted pairs used by the 1000BASE T port Figure A 1 Four twisted pairs of the 1000BASE T Straight Through Crossover Switch Switch 1TP0 1TP0 2TP0 2TP0 3TP1 3TP1 6TP1 6TP1 4TP2 4TP2 5TP2 5TP2 7TP3 7TP3 8TP3 8TP3 Switch Switch 1TP0 1TP0 2TP0 2TP0 3TP1 3TP1 6TP1 6TP1 4TP2 4TP2 5TP2 5TP2 7TP3 7TP3 8TP3 8TP3 In addition to the above cables the 100BASE TX 10BASE T can also use...

Страница 71: ...f the twisted pairs of the 100BASE TX 10BASE T 2 Fiber Connection For the fiber ports select single mode or multiple mode fibers for connection according to the fiber module connected The connection schematic diagram is shown in Figure A 4 Figure A 4 Schematic Diagram for Fiber Connection Switch Switch TX TX RX RX ...

Страница 72: ... Size nm Distance Optical Intensity dBm MAX Sensitivity dBm Single mode 9 125 10km 50 0 125 2km DEM 310GT 1310 Multi mode 62 5 125 550m 3 21 50 0 125 2km DEM 311GT 850 Multi mode 62 5 125 550m 4 17 50 0 125 1km DEM 312GT2 1310 Multi mode 62 5 125 2km 3 23 DEM 314GT 1550 Single mode 9 125 50km 0 23 DEM 315GT 1550 Single mode 9 125 80km 5 23 DGS 712 NA Cat5 5e 6 NA 100m NA NA DEM 330T TX 1550 RX 131...

Страница 73: ...XFP Module Table B 2 Models and Technical Specifications of the 10G XFP Module Model Wavelength nm Speed bps Media Type Core Size nm Distance Optical Intensity dBm MAX Sensitivity dBm 50 0 125 300m DEM 412XT 850 Multi mode 62 5 125 300m 1 8 11 1 DEM 422XT 1310 Single mode 9 125 10km 0 5 2 DEM 423XT 1550 1G Single mode 9 125 40km 12 6 16 ...

Страница 74: ...otection cable row shall be used on the AC power port to prevent the switch from being struck by lightning when the AC power cable is introduced from the outdoor and directly connected to the power port of the switch The lightning protection cable row is fixed on the cabinet operating table or the wall in the machine room using the line buttons and screws Figure C 1 Schematic Diagram for the Power...

Страница 75: ...grounded 2 Installing the Ethernet Port Arrester During the switch usage the Ethernet port arrester shall be connected to the switch to prevent the switch damage by lightning before the outdoor network cable connects to the switch 1 1 Tools Cross or straight screwdriver Multimeter Diagonal pliers 1 2 Installation Steps Step 1 Tear one side of the protection paper for the double sided adhesive tape...

Страница 76: ...ng the arrester installation please refer to Ethenet Port Arrester Hardware Installation Guide which contains the technical specification and the maintenance and installation of the arrester 1 3 Installation Tips You may pay attention to the following conditions during the actual installation to avoid influencing the performance of the Ethernet port arrester Reversed direction of the arrester inst...

Страница 77: ...pendixC Switch Lighting Protection DGS 8000 Series Hardware Installation Guide iv device on the switch it needs to install the arresters on all connection ports for the purpose of the lightning protection ...

Страница 78: ...iquidators expressly disclaim their warranty obligation pertaining to the product and in that case the product is being sold As Is without any warranty whatsoever including without limitation the Limited Warranty as described herein notwithstanding anything stated herein to the contrary Submitting A Claim The customer shall return the product to the original purchase point based on its return poli...

Страница 79: ...opyright Statement No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc as stipulated by the United States Copyright Act of 1976 and any amendments thereto Contents are subject to change without...

Страница 80: ...Registration Register your D Link product online at http support dlink com register Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights ...

Страница 81: ...e warranty period on this product U S and Canadian customers can contact D Link technical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone USA 877 DLINK 55 877 354 6555 D Link Technical Support over the Internet http support dlink com Tech Support for customers within Canada D Link Technical Support over the Tel...

Страница 82: ...2 00pm 0 05ppm peak 0 045ppm off peak Times Internet http www dlink co uk ftp ftp dlink co uk Technische Unterstützung Deutschland Web http www dlink de Telefon 49 0 1805 2787 0 14 pro Minute Zeiten Mo Fr 09 00 17 30 Uhr Österreich Web http www dlink at Telefon 43 0 820 480084 0 116 pro Minute Zeiten Mo Fr 09 00 17 30 Uhr Schweiz Web http www dlink ch Telefon 41 0 848 331100 0 08 CHF pro Minute Ze...

Страница 83: ...0 501 2007 0 15per minuut Tech Support for customers within Belgium www dlink be 070 66 06 40 0 175per minuut spitsuren 0 0875per minuut daluren Technische ondereuning voor klanten in Luxemburg www dlink be 32 70 66 06 40 Asistencia Técnica Asistencia Técnica Telefónica de D Link 34 902 30 45 45 0 067 min De Lunes a Viernes de 9 00 a 19 00 http www dlink es Supporto tecnico Supporto Tecnico dal lu...

Страница 84: ...9 00 do 17 00 Volání je zpoplatněno dle příslušných tarifů Vašeho operátora Technikai Támogatás Tel 06 1 461 3001 Fax 06 1 461 3004 Land Line 14 99 HUG min Mobile 49 99 HUF min email support dlink hu URL http www dlink hu Teknisk Support D Link Teknisk Support over Internett http www dlink no D Link Teknisk telefonsupport 820 00 755 Hverdager 08 00 20 00 Teknisk Support D Link teknisk support over...

Страница 85: ...Κεφαλληνίας 64 11251 Αθήνα Τηλ 210 86 11 114 Δευτέρα Παρασκευή 09 00 17 00 Φαξ 210 8611114 http www dlink gr support Assistência Técnica Assistência Técnica da D Link na Internet http www dlink pt e mail soporte dlink es Teknisk Support D Link Teknisk Support via Internet http www dlink se D Link Teknisk Support via telefon 0900 100 77 00 Vardagar 08 00 20 00 ...

Страница 86: ...k biz hr Tehnična podpora Zahvaljujemo se vam ker ste izbrali D Link proizvod Za vse nadaljnje informacije podporo ter navodila za uporabo prosimo obiščite D Link ovo spletno stran www dlink eu www dlink biz sl Suport tehnic Vă mulţumim pentru alegerea produselor D Link Pentru mai multe informaţii suport şi manuale ale produselor vă rugăm să vizitaţi site ul D Link www dlink eu www dlink ro ...

Страница 87: ...day 9 30AM to 6 30PM Thursdays 9 30AM to 2 00 PM E mail Support sa dlink me com D Link Middle East Dubai U A E Plot No S31102 Jebel Ali Free Zone South P O Box 18224 Dubai U A E Tel 971 4 8809022 Fax 971 4 8809066 8809069 Technical Support 971 4 8809033 General Inquiries info me dlink me com Tech Support support me dlink me com Egypt 1 Makram Ebeid Street City Lights Building Nasrcity Cairo Egypt ...

Страница 88: ...ne 212 663 72 73 24 Email support na dlink me com Lebanon RMA center Dbayeh Lebanon PO Box 901589 Tel 961 4 54 49 71 Ext 14 Fax 961 4 54 49 71 Ext 12 Email taoun dlink me com Bahrain Technical Support 973 1 3332904 Kuwait Technical Support 965 22453939 965 22453949 Türkiye Merkez İrtibat Ofisi Ayazağa Maslak yolu Erdebil Cevahir İş Merkezi No 5 A Ayazağa Maslak İstanbul Tel 90 212 2895659 Ücretsiz...

Страница 89: ...исимости 169 БЦ XXI Век Тел 375 17 218 13 65 E mail minsk dlink ru Казахстан 050008 г Алматы ул Курмангазы дом 143 уг Муканова Тел факс 7 727 378 55 90 E mail almaty dlink ru Узбекистан 100015 г Ташкент ул Нукусская 89 Тел Факс 998 71 120 3770 150 2646 E mail tashkent dlink ru Армения 0038 г Ереван ул Абеляна 6 1 4 этаж Тел Факс 374 10 398 667 E mail erevan dlink ru Грузия 0162 г Тбилиси проспект ...

Страница 90: ...entes teléfonos de D Link PAIS NUMERO Argentina 0800 12235465 Chile 800 835465 ó 02 5941520 Colombia 01800 9525465 Costa Rica 0800 0521478 Ecuador 1800 035465 El Salvador 800 6335 Guatemala 1800 8350255 México 01800 1233201 Panamá 011 008000525465 Perú 0800 00968 Venezuela 0800 1005767 Soporte Técnico de D Link a través de Internet Horario de atención Soporte Técnico en www dlinkla com e mail sopo...

Страница 91: ...br Acionar Garantia para 4 ou mais equipamentos Telefones São Paulo 11 2755 6950 GO 4052 1850 Ligação local Nordeste 0800 7024104 Demais Estados 4062 1850 Ligação local Apenas Modems ADSL Garantia diferenciada vendida pela internet Agilidade e tranquilidade para suas atividades Conheça http garantiapremium dlink com br Atendimento disponível das 9h as 21h de segunda a sexta feira e aos sábados das...

Страница 92: ...方式與D Link台灣 地區技術支援工程師聯絡 D Link 免付費技術諮詢專線 0800 002 615 服務時間 週一至週五 早上9 00到晚上9 00 不含周六 日及國定假日 網 站 http www dlink com tw 電子郵件 dssqa_service dlink com tw 如果您是台灣地區以外的用戶 請參考D Link網站全球各地 分公司的聯絡資訊以取得相關支援服務 產品保固期限 台灣區維修據點查詢 請參考以下網頁說明 http www dlink com tw 產品維修 使用者可直接送至全省聯強直營維修站或請洽您的原購買經銷商 ...

Страница 93: ...okumentasi pengguna dapat diperoleh pada situs web D Link Dukungan Teknis untuk pelanggan Dukungan Teknis D Link melalui telepon Tel 62 21 5731610 Dukungan Teknis D Link melalui Internet Email support dlink co id Website http support dlink co id ...

Страница 94: ...Technical Support この度は弊社製品をお買い上げいただき 誠にありがとうご ざいます 下記弊社 Web サイトからユーザ登録及び新製品登録を 行っていただき ダウンロードサービスにて サポート情報 ファームウェア ユーザマニュアルを ダウンロードすることができます ディーリンクジャパン Web サイト URL http www dlink jp com ...

Страница 95: ...技术支持 办公地址 北京市东城区北三环东路 36 号 环球贸易中心 B 座 26F 02 05 室 邮编 100013 技术支持中心电话 8008296688 028 66052968 技术支持中心传真 028 85176948 各地维修中心地址请登陆官方网站查询 网址 http www dlink com cn 办公时间 周一到周五 早09 00到晚18 00 ...

Страница 96: ... site 1 employee 2 9 10 49 50 99 100 499 500 999 1000 or more 3 What network protocol s does your organization use XNS IPX TCP IP DECnet Others_____________________________ 4 What network operating system s does your organization use D Link LANsmart Novell NetWare NetWare Lite SCO Unix Xenix PC NFS 3Com 3 Open Cisco Network Banyan Vines DECnet Pathwork Windows NT Windows 98 Windows 2000 ME Windows...

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