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14. Frequently Asked Questions
14.2 The Water Quality
How do I know the water hardness of my water?
Your local waterworks provides detailed information on the chemical
composition of your water. It lists the calcium and magnesium content
and usually provides information on hardness in gpg (grains per gallon)
or in ppm (parts per million). More: Hardness classifications in appendix
Up to which degree of water hardness can Vulcan be applied?
Vulcan operates within a high performance frequency range and is
the only unit with a 24 Volt technology. It can thus be successfully
applied to problems with a very high degree of water hardness. Vulcan
has successfully treated cases with a water hardness of 1000 ppm
(~ 59 gpg) or more.
Does the Vulcan treatment have a softening effect on the
water?
The treatment does not change the overall water hardness.
Unlike in chemical water treatment systems (e.g. a water softener that
uses salt) the water treated by Vulcan does not lose minerals, such as
calcium and magnesium. The natural composition of the elements in the
water remains the same. However, due to a change of the water surface
tension your skin will feel remarkably softer. You are sure to feel this
effect when taking a shower or even simply washing your hands. Most
importantly, scale loses its adhesive characteristic. The treatment does
not, however, change the measured water hardness. So on a chemical
level you have the same hardness before and after the treatment.
14.3 Installation and Operation
Is it difficult to install Vulcan in my home?
Vulcan is designed as
a do-it-yourself product. It sits outside the pipe and you do not need
to cut into the pipe. The installation is very easy and takes approx. 10
minutes. No tools required.
How do I know which Vulcan size is needed for my application?
Please check the pipe diameter in the area where you want to install
Vulcan. Then choose the unit that is designed for this size.
Where should I install Vulcan in my home?
Vulcan is mounted
outside of the pipe with no need to cut the pipe. It should be installed at
the point where the incoming water supply line is going into the house.
Most of the time this is close to the water meter. This way, a single
Vulcan treats all the water pipes in the house.
European homes usually have a basement, so the main water pipe sits
somewhere there, inside the house. Many homes allow access only
outside the house. This again is usually where the water meter is located.
Vulcan is a waterproof unit suitable for outdoor installation. We also offer
a range of additional features such as a solar power charger in case that
there is no power supply nearby.
