Problem
Possible reasons and checks
Solution
Forget User Access Code
Check with administrator for
If no record exists, you must
User Access Code records
change access code again
(Refer to 2.1.1.)
If the lock does not
Was the fingerprint properly
Try again by putting the fingerprint
recognize a fingerprint
placed(in the centre of the sensor)?
in the centre of the sensor.
If the sensor light does not
Batteries may not be installed
Use 9V square battery held
come on.
correctly or may be run down.
against terminals beside of
If keypad does not work
emergency cylinder to gain
access.
If the sensor light does not
Manual Lock Lever on the Back
Manual Lock Lever has to be
come on.
Body may be in the
moved to the "UNLOCK"
If keypad does not work.
"LOCK" position.
position by someone on the
If 9V battery does not work.
inside.
Red indicator flashes with
Invalid or deleted fingerprint.
Place an enrolled and
double beep sound and
Fingerprint covered/obscured
unobscured fingerprint
door can not be opened
or poorly positioned
correctly on the sensor.
63
Sensor or fingerprint
Try again after changing
scanning error
batteries with new ones.
6F
Invalid fingerprint
Enroll the fingerprint and then try
again.
6b
Poor image of fingerprint Place finger correctly after
cleaning the surface of
the sensor or fingerprint.
6C
Time-out for fingerprint
Place finger on the sensor
placement
within 5 seconds after keypad
backlights go on.
Er
General error
Use correct User Access Code
within 5 seconds after keypad
backlights go on or place finger
in the correct position.
7d
Finger restricted temporarily
Reinstate temporarily removed
fingerprints
40
41
6. Basic Troubleshooting
Cases of
error in
LED
display
MEMO