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WWW.CuCKoo.Co.ID
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CHECK BEFORE ASKING
FOR SERVICE
▼
If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
When cannot turn to
“Unlock”.
•
Did you turn the “lid” handle while cooking?
•
Did you turn the “lid” handle before
exhausting steam perfectly?
•
Because of the pressure.
•
Pull the pressure handle to aside once and
exhaust the steam perfectly.
When the lid cannot open
although the lid handle is
turned to "Unlock".
•
Because of the pressure.
•
Pull the pressure handle to aside once and
exhaust the steam perfectly.
When the steam exhausted
between the lid.
•
Is there an external substance on the
packing?
•
Is packing too old?
•
Clean the packing with duster.
•
Keep the packing clean.
•
If the steam is exhausted through the lid, please
power off and contact the service center and
dealer.
•
Packing life cycle is 12 month, please replace the
packing per 1 year.
When the ‘CANCEL’ button
does not operate while
cooking.
•
Is the inner pot hot?
•
Is currently the setting to lock mode?
•
Keep pressing the ‘CANCEL’ button for 2 seconds
for safety reason if you want to cancel while
cooking.
•
Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
•
Please press ‘SET’ button for over 3 seconds to
release.
When you hear weird noises
during cooking and warming
•
Is there a wind blowing sound when
cooking the rice?
•
Is there a “Chi” sound when warming
the rice?
•
Is the inner pot inserted?
•
Check the rated voltage?
Brown rice is not germinated
properly
•
Does the amount of rice exceed the
specified maximum capacity?
•
Is bean(other grains) too dry?
•
Put the specified maximum capacity of brown
rice.
•
Old rice or contaminated rice may not be
germinated properly. (Refer to page 52)
Case
Check points
Do the following
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