-E40-
-E41-
TROUBLESHOOTING
Subject
Question
Solution
Power
My Cooker will not
turn on.
Make sure outlet is functioning properly.
Check that the Cooker is plugged in.
Call Customer Service at
1-800-323-9519.
Doneness of
food
My food was
undercooked.
Make sure you selected the proper cooking
setting.
Make sure the Lid is properly placed and
locked, and that the Steam Release Dial is in
“Seal”
position.
Check the recipe to see that the proper
pressure, temperature, and time selection
were made.
Be sure the power was not interrupted.
Make sure the Cooking Pot has enough liquid
to create desired steam and build pressure.
Minimum of 8oz of liquid should be used
when pressure cooking. Never fill over the
“MAX” line.
My food was
overcooked.
Check that the proper pressure, temperature,
and time were selected.
Programming
Can I set a time for
the Brown/SAUTÉ
or Sauté programs?
Because sautéing and SAUTÉing are functions
that generally require your full attention this
may not be necessary. However, if desired a
time can be selected.
TROUBLESHOOTING (CONT.)
Subject
Question
Solution
Can I change
the cooking
function, time
or temperature
once the food is
cooking?
Yes, to change the cooking function, press
START/STOP and select a new cooking
function. Change the time and temperature
as required for the food. Press START/STOP
again. The time and temperature can be
changed at any time.
Cooking
Can the Cooking
Pot and Lid be
used on top of
the stove or in the
oven?
The Cooking Pot and Lid are not oven safe.
Neither can be used on the stove or in the
oven.
I stopped the
cooking process
and changed
pressure settings,
and now the
Cooker is
preheating again.
If a cooking cycle is stopped and a new one is
started, the Cooker may display “HEAt” until
the new pressure is achieved. Pressurization
or preheat progress can be visually tracked
on the Status Bar located under the Display
Screen.
Steam
Steam is leaking
out of the
Cooker.
• It is normal for a small amount of steam to
come out of the Bobber Valve before the
Cooker is pressurized.
• If steam is coming out from the perimeter
of the Lid, the Lid has not been closed and
locked completely.
Lid
I am having
trouble removing
the Lid.
There is a safety feature to keep the Lid from
being removed while the Cooker is under
pressure. Please make sure to de-pressurize
the unit by rotating the Steam Release
Dial into the “Release” position. Refer
to Releasing Pressure section for further
instructions (pages E20-E21).
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