D I A M A N T
Pro
46
Original instructions.
TROUBLESHOOTING
Problem
Possible cause
Solution
The machine does not start up
when turned on
The plug is not correctly
inserted into the power socket
Check that the plug is correctly
inserted and that the power
socket is operational.
The circuit breaker and/or
differential are disconnected.
Check that they are connected.
The cable and/or plug are
damaged.
Call service personnel to
replace them.
The steam wand does not
dispense steam
The steam wand is clogged with
dried milk.
Clean the wand and, if
necessary, remove the nozzle
and unclog it using a pin or
needle.
The boiler(s) do(es) not heat
water
Standby mode is activated.
Press Stand-by
icon on the
touchscreen to ‘wake up’ the
machine.
Preinfusion is not working
When the preinfusion function
is “enabled” you must program
the ON/OFF settings of this
function.
Set up the preinfusion
settings as explained in “User
Programming > Preinfusion
settings”
Water is found underneath
the machine
The drain tube is blocked with
used grounds/rubbish or is
pulled off the drain cup.
Clean the drainage tube.
Machine faults
Problem
Possible cause
Solution
Coffee dispensing
temperature is too cold:
Heat-exchanger outlet pipes
are clogged with limescale.
Turn of the machine at the
switch and contact a technician
to make needed repairs.
Brewing groups do not
dispensing water:
Water system is clogged with
limescale.
Turn of the machine at the
switch and contact a technician
to make needed repairs.
Limescale faults
Problem
Possible cause
Solution
Coffee dispensing is too fast:
The coffee grind is too coarse.
Switch to a finer grind of
espresso.
Coffee dispensing is too slow:
The coffee grind is too fine.
Switch to a coarser grind of
espresso.
Brewing faults