Error Code Data
D–7
Correcting Problems
Correcting an error condition might require the user to perform a specific set of actions. In
some cases, the only corrective action is to replace the element. However, for any error
condition the user should:
1. Record the error code.
2. Implement the recommended corrective action.
3. If there is no corrective action, or if the corrective action does not correct the problem,
contact customer support.
Error Code List
The error codes listed in Table D–3 identify each potential error code, its criticality and
cause, and corrective action for resolving the error. The “**” indicates that more than one
element can cause this error code to occur. In an actual error code, a numeric value for the
responsible element replaces the “**.” The element indicated by this value is identified
within the problem definition/corrective action for each error code.
Table D–3 Error Code List
Error Code
Problem Definition/Corrective Action
0.2. **. 01
Noncritical
—Two error possibilities:
■
Power supply error. No AC power supplied to the power supply. Make sure
the AC power cord is connected to the power supply. Make sure AC power
is applied to the AC input power cord that connects to the power supply.
■
High voltage alert. Verify that AC input power levels are within tolerances.
Replace power supply soon.
**. = “01.” for PS1 or “02.” for PS2
0.2. **. 02
Critical
—High voltage error. Verify that AC input power levels are within tolerances.
Replace power supply now.
**. = “01.” for PS1 or “02.” for PS2
0.2. **. 03
Noncritical
—Low voltage alert. Verify that AC input power levels are within
tolerances. Replace power supply soon.
**. = “01.” for PS1 or “02.” for PS2
0.2. **. 04
Critical
—Low voltage error. Verify that AC input power levels are within tolerances.
Replace power supply now.
**. = “01.” for PS1 or “02.” for PS2
