21
P – Troubleshooting
If the Pump does not perform as expected, if it is dropped, gets wet or is damaged in any way,
remove it from use immediately and return for inspection by qualified service personnel.
Fault
Possible cause
Action
The Pump will not start
No battery present
Battery is in the wrong way.
Battery is depleted/very low
Pump is faulty
Fit a battery
Re-align battery terminals
Fit a new battery
Service required
The infusion is going too
quickly/has ended early or
too slowly/ volume
remaining in syringe at end
of infusion.
Incorrect rate set
Wrong syringe brand
onfirmed during set up
Pump faulty or incorrectly
calibrated.
Check displayed rate against
prescription, change if
necessary.
Re-train user to prevent
repeat of this event
Service/calibration required
The Pump has stopped
before empting the syringe
Exhausted battery
Blocked/trapped infusion set
Fit a new battery, turn pump
on, confirm syringe size and
brand, select resume to
continue infusion.
Clear the occlusion