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Appendix A: Troubleshooting
Frequently Asked Questions
EtherFast Cable/DSL VPN Router with 4-Port 10/100 Switch
How do I get Half-Life: Team Fortress to work with the Router?
The default client port for Half-Life is 27005. The computers on your network need to have “+clientport 2700x”
added to the HL shortcut command line; the x would be 6, 7, 8, and on up. This lets multiple computers connect
to the same server. One problem: Version 1.0.1.6 won’t let multiple computers with the same CD key connect at
the same time, even if on the same network (not a problem with 1.0.1.3). As far as hosting games, the HL server
does not need to be in the DMZ. Just forward port 27015 to the local IP address of the server computer.
How can I block corrupted FTP downloads?
If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP
program.
The web page hangs; downloads are corrupt, or nothing but junk characters are being displayed on the
screen. What do I need to do?
Force your Ethernet adapter to 10Mbps, and turn off the “Auto-negotiate” feature of your Ethernet adapter as a
temporary measure. (Please look at the Network Control Panel in your Ethernet adapter’s Advanced Properties
tab.) Make sure that your proxy setting is disabled in the browser. Check our website at www.linksys.com for
more information.
If all else fails in the installation, what can I do?
Reset the Router. Reset your cable or DSL modem by powering the unit off and then on. Obtain and flash the
latest firmware release that is readily available on the Linksys website, www.linksys.com.
How will I be notified of new Router firmware upgrades?
All Linksys firmware upgrades are posted on the Linksys website at www.linksys.com, where they can be
downloaded for free. The Router’s firmware can be upgraded with TFTP programs. If the Router’s Internet
connection is working well, there is no need to download a newer firmware version, unless that version contains
new features that you would like to use. Downloading a more current version of Router firmware will not
enhance the quality or speed of your Internet connection, and may disrupt your current connection stability.
Will the Router function in a Macintosh environment?
Yes, but the Router’s setup pages are accessible only through Internet Explorer 4.0 or Netscape Navigator 4.0 or
higher for Macintosh.