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Appendix A: Troubleshooting
Common Problems and Solutions
EtherFast Cable/DSL VPN Router with 4-Port 10/100 Switch
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.”
Provided are possible solutions to problems regarding the installation and operation of the Router. If your
situation is described here, the problem should be solved by applying the corresponding solution. If you can’t find
an answer here, check the Linksys website at www.linksys.com.
Common Problems and Solutions
1. I need to set a static IP address on a PC.
The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.150 using the DHCP server
on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and
192.168.1.151 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to
identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict
error message. You can assign a static IP address to a PC by performing the following steps:
For Windows 98 and Me:
A. Click
Start
,
Settings
, and open the
Control Panel
. Double-click
Network
.
B. In
The following network components are installed
box, select the TCP/IP-> associated with your Ethernet
adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no
association to an Ethernet adapter. Highlight it and click the
Properties
button.
C. In the
TCP/IP properties
window, select the
IP address
tab, and select
Specify an IP address
. Enter a
unique IP address that is not used by any other computer on the network connected to the Router. You
can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to
192.168.1.254. Make sure that each IP address is unique for each PC or network device.
D. Click the
Gateway
tab, and in the
New Gateway
prompt, enter
192.168.1.1
, which is the Router’s default
IP address. Click the
Add
button to accept the entry.
E. Click the
DNS
tab, and make sure the
DNS Enabled
option is selected. Enter the
Host and Domain
names
(e.g., John for Host and home for Domain). Enter the
DNS
entry provided by your ISP. If your ISP has not
provided the DNS IP address, contact your ISP to get that information or go to its website for the
information.
F. Click the
OK
button in the
TCP/IP properties
window, and click
Close
or the
OK
button for the Network
window.
G. Restart the computer when asked.