5-10
Cisco H.323 Signaling Interface User Guide
OL-4806-01 Rev. A14
Chapter 5 Troubleshooting Cisco HSI Alarms
Troubleshooting
Cause
The OVERLOAD_LEVEL3 alarm is triggered when the CPU occupancy or the number of active calls
rises above the upper limits set in the overload configuration for level 3. Gapping is then initiated.
Troubleshooting
To clear the OVERLOAD_LEVEL3 alarm, complete the following steps:
Step 1
Wait for the number of calls to drop.
Step 2
If CPU occupancy remains high, request assistance from the system administrator.
VSC_FAILURE
Description
This alarm is derived by the Cisco HSI application from RUDP/SM events. This alarm is reported to the
management interface and can be obtained with SNMP.
Severity Level and Trap Type
The severity level is major. The trap type is 5.
Cause
Links to both (active and standby) Cisco PGW 2200s have gone down.
Troubleshooting
To clear the VSC_FAILURE alarm, complete the following steps:
Step 1
Use the
rtrv-dest
command to confirm that links to the Cisco PGW 2200s have gone down.
Step 2
Check the network connections, cables, and routers.
Step 3
Refer to the
Cisco Media Gateway Controller Software Release 9 Operations, Maintenance, and
Troubleshooting Guide
for detailed information about this alarm.
Step 4
Use the
clr-alm
command
to attempt to clear the alarm.
Содержание HSI 4.1
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Страница 180: ...C 20 Cisco H 323 Signaling Interface User Guide OL 4806 01 Rev A14 Appendix C Example of an HSI Configuration File ...
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