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Cisco H.323 Signaling Interface User Guide
OL-4806-01 Rev. A14
Chapter 5 Troubleshooting Cisco HSI Alarms
Troubleshooting
Cause
A major error has occurred in the configuration of the software packages. This is a potentially nonrecoverable
situation that requires an application restart.
Troubleshooting
To clear the CONFIGURATION_FAILURE alarm, complete the following steps:
Step 1
Use the
restart-softw:init
command to restart the application and revert to the base configuration.
Step 2
Review the modified parameters and ensure that the values are correct.
Step 3
Use the
prov-cpy
MML command to recommit the new parameters.
Step 4
Use the
restart-softw
MML command to initiate a software restart.
Step 5
Use the
rtrv-alms
MML command to check the alarm list to see if the problem has been resolved.
EISUP_PATH_FAILURE
Description
A failure of the RUDP layer has occurred. This alarm is reported to the management interface and can
be obtained with SNMP.
Severity Level and Trap Type
The severity level is major. The trap type is 4.
Cause
Both IP links A and B to a single Cisco PGW 2200 have gone down.
Troubleshooting
To clear the EISUP_Path_Failure alarm, complete the following steps:
Step 1
Use the
rtrv-dest
command to assess which Cisco PGW 2200 (standby or active) has been lost.
Step 2
Check the network connections, cables, and routers for that system.
Step 3
Use the
clr-alm
MML command to attempt to clear the alarm.
Содержание HSI 4.1
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Страница 180: ...C 20 Cisco H 323 Signaling Interface User Guide OL 4806 01 Rev A14 Appendix C Example of an HSI Configuration File ...
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