C H A P T E R
5-1
Cisco H.323 Signaling Interface User Guide
OL-4806-01 Rev. A14
5
Troubleshooting Cisco HSI Alarms
Introduction
This chapter contains information about Cisco H.323 Signaling Interface (HSI) alarms, troubleshooting
procedures for these alarms, and information about detailed logging. This chapter contains the following
sections:
•
Alarms Overview, page 5-1
•
Retrieving Alarm Messages, page 5-3
•
Acknowledging and Clearing Alarms, page 5-4
•
Alarms List, page 5-5
•
Troubleshooting, page 5-6
•
Detailed Logging, page 5-16
Alarms Overview
An alarm can be in one of the following states:
•
Raised, when a persistent fault occurs in the system
•
Cleared, when the fault is fixed
Debounce
The alarms have a timeout (debounce) period. The debounce period is the time that elapses before an alarm
condition is accepted. Use the
ALARMDEBOUNCETIME parameter to set the debounce period (see
Chapter 3, “Provisioning the Cisco HSI”
). The default debounce period is 0.
Alarm Severity Levels
The Cisco HSI generates autonomous messages, or events, to notify you of problems or atypical network
conditions. Depending on the event severity level, events are considered alarms or informational events.
Table 5-1
lists the severity levels and the required responses.
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