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Cisco H.323 Signaling Interface User Guide
OL-4806-01 Rev. A14
Preface
Obtaining Technical Assistance
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These
classifications are assigned when severe network degradation significantly impacts business operations.
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer
automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations
center to determine the level of Cisco support
services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network
Supported Accounts (NSA). When you call the center, please have available your service agreement
number and your product serial number.
Содержание HSI 4.1
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Страница 180: ...C 20 Cisco H 323 Signaling Interface User Guide OL 4806 01 Rev A14 Appendix C Example of an HSI Configuration File ...
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