A-38
Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.0
OL-18504-01
Chapter A Troubleshooting
Troubleshooting the Appliance
•
Blocking Not Occurring for a Signature, page A-44
•
Verifying the Master Blocking Sensor Configuration, page A-45
Troubleshooting Blocking
Note
ARC was formerly known as Network Access Controller. Although the name has been changed since
IPS 5.1, it still appears in IDM, IME, and the CLI as Network Access Controller,
nac
, and
network-access
.
After you have configured ARC, you can verify if it is running properly by using the
show version
command. To verify that ARC is connecting to the network devices, use the
show statistics
network-access
command.
To troubleshoot ARC, follow these steps:
1.
Verify that ARC is running.
2.
Verify that ARC is connecting to the network devices.
3.
Verify that the Event Action is set to Block Host for specific signatures.
4.
Verify that the master blocking sensor is properly configured.
For More Information
•
For the procedure to verify that ARC is running, see
Verifying ARC is Running, page A-38
.
•
For the procedure to verify that ARC is connecting, see
Verifying ARC Connections are Active,
page A-39
.
•
For the procedure to verify that the Event Action is set to Block Host, see
Blocking Not Occurring
for a Signature, page A-44
.
•
For the procedure to verify that the master blocking sensor is properly configured, see
Verifying the
Master Blocking Sensor Configuration, page A-45
.
•
For a discussion of ARC architecture, refer to
Attack Response Controller
.
Verifying ARC is Running
To verify that ARC is running, use the
show version
command. If MainApp is not running, ARC cannot
run. ARC is part of MainApp. To verify that ARC is running, following these steps:
Step 1
Log in to the CLI.
Step 2
Verify that MainApp is running.
sensor#
show version
Application Partition:
Cisco Intrusion Prevention System, Version 7.0(1)E3
Host:
Realm Keys key1.0
Signature Definition:
Signature Update S388.0 2009-03-25
Virus Update V1.4 2007-03-02
OS Version: 2.4.30-IDS-smp-bigphys