9-4
Cisco Unified IP Video Phone 7985G Administration Guide
OL-8726-02
Chapter 9 Troubleshooting and Maintenance
Resolving Startup Problems
•
Verifying Cisco Unified CallManager Settings, page 9-6
•
Cisco Unified CallManager and TFTP Services Are Not Running, page 9-6
•
Creating a New Configuration File, page 9-7
Registering the Phone with Cisco Unified CallManager
A Cisco Unified IP Video Phone can register with a Cisco Unified CallManager
server only if the phone has been added to the server or if auto-registration is
enabled. Review the information and procedures in the
“Adding Phones to the
Cisco Unified CallManager Database” section on page 2-10
to ensure that the
phone has been added to the Cisco Unified CallManager database.
To verify that the phone is in the Cisco Unified CallManager database, choose
Device > Find
from Cisco Unified CallManager Administration to search for the
phone based on its MAC Address. You can determine the MAC address for which
to search by pressing
Settings >
Network Configuration
and scrolling to the
MAC address
option.
If the phone is already in the Cisco Unified CallManager database, consider that
its configuration file may be damaged. See the
“Creating a New Configuration
File” section on page 9-7
for assistance.
Checking Network Connectivity
If the network is down between the phone and the TFTP server or Cisco
Unified CallManager, the phone cannot start up properly. Ensure that the network
is currently running.
Verifying TFTP Server Settings
You can determine the IP address of the TFTP server that the phone used by
pressing
Settings >
Network Configuration
and scrolling to the
TFTP Server 1
option.
If you have assigned a static IP address to the phone, you must manually enter a
setting for the TFTP Server 1 option. See the
“Network Configuration Menu”
section on page 4-6
.
Содержание 7985G - IP Phone NTSC Video
Страница 10: ...x Cisco Unified IP Video Phone 7985G Administration Guide OL 8726 02 Contents ...
Страница 26: ...xxvi Cisco Unified IP Video Phone 7985G Administration Guide OL 8726 02 Preface Document Conventions ...
Страница 148: ...IN 10 Cisco Unified IP Video Phone 7985G Administration Guide OL 8726 02 Index ...
