Contents
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Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
Registering the Phone with Cisco Unified Communications
Manager
9-8
Cisco Unified IP Phone Resets Unexpectedly
9-9
Verifying Physical Connection
9-9
Identifying Intermittent Network Outages
9-9
Verifying DHCP Settings
9-10
Checking Static IP Address Settings
9-10
Verifying Voice VLAN Configuration
9-10
Verifying that the Phones Have Not Been Intentionally Reset
9-11
Eliminating DNS or Other Connectivity Errors
9-11
Checking Power Connection (SIP Phones Only)
9-12
Troubleshooting Cisco Unified IP Phone Security
9-12
General Troubleshooting Tips
9-16
Resetting or Restoring the Cisco Unified IP Phone
9-22
Performing a Basic Reset
9-22
Performing a Factory Reset
9-23
Using the Quality Report Tool
9-25
Monitoring the Voice Quality of Calls
9-25
Using Voice Quality Metrics
9-26
Troubleshooting Tips
9-27
Where to Go for More Troubleshooting Information
9-29
Cleaning the Cisco Unified IP Phone
9-29
A P P E N D I X
A
Providing Information to Users
A-1
How Users Obtain Support for the Cisco Unified IP Phone
A-1
Giving Users Access to the User Options Web Pages
A-2
How Users Get Copies of Cisco Unified IP Phone Manuals
A-2
How Users Subscribe to Services and Configure Phone Features
A-3
How Users Access a Voice Messaging System
A-3
Содержание 7906G - Unified IP Phone VoIP
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