Introduction and Setup Page 12
Checking the System
Upon boot up, the tester performs a series of self tests to ensure that the hardware and software
are working properly. In the easy-wire main menu you can tell if the tests passed or failed and
you can also check the sound.
Step 1
In the easy-wire main menu, verify
that the status indicator is green.
Step 2
If the status indicator is green,
the tester is working and ready for
use. Skip to
“Checking the Sound” on
the next page.
If the status indicator is red,
see the
“Troubleshooting” section
below.
Troubleshooting:
The status indicator will be red if the tester fails one or more of the self tests. If you have a red
status indicator, do the following:
a. Verify that you selected the correct tester type by checking the test program list in the easy-
wire main menu. If you selected the wrong tester type, call Cirris at 1-800-441-9910.
b. Verify that the USB or 9-pin serial cable is properly connected between your computer and
the tester.
c. If using the Keyspan Serial USB adapter, verify that the adapter software is installed.
d. Verify that the wall transformer or power cord is powered and plugged into the tester.
e. Reboot the tester.
If the problem persists,
call Cirris at 1-800-441-9910.
