EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Problem
Gas leaking from
cracked/cut/burned
hose.
Gas leaking from LP
cylinder.
Gas leaking from LP
cylinder valve.
Gas leaking between
LP cylinder and
regulator connection.
Fire coming through
control panel.
Grease fire or
continuous excessive
flames above cooking
surface.
Burner(s) will not light
using ignitor.
(See Electronic Ignition
Troubleshooting also)
Continued on next
page.
Possible Cause
Possible Cause
•Damaged hose.
•Mechanical failure due to rusting or
mishandling.
• Failure of cylinder valve from
mishandling or mechanical failure.
•Improper installation, connection not
tight, failure of rubber seal.
• Fire in burner tube section of burner due
to blockage.
• Too much grease buildup in burner area.
GAS ISSUES:
• Trying to light wrong burner.
• Burner not engaged with control valve.
• Obstruction in burner.
• No gas flow.
ELECTRICAL ISSUES:
•Electrode cracked or broken; “sparks at
crack.”
•Wire and/or electrode covered with
cooking residue.
•Wires are loose or disconnected.
•Wires are shorting (sparking) between
ignitor and electrode.
•Dead battery.
Prevention/Solution
Prevention/Solution
•Turn off LP cylinder valve. Return LP cylinder to gas supplier.
•Turn off LP cylinder valve. Remove regulator from cylinder and
visually inspect rubber seal for damage. See LP Cylinder Leak Test
and Connecting Regulator to the LP Cylinder.
•Turn off control knobs and LP cylinder valve. Leave lid open to
allow flames to die down. After fire is out and grill is cold, remove
burner and inspect for spider nests or rust. See Natural Hazard
and Cleaning the Burner Assembly pages.
• Turn off control knobs and LP cylinder valve. Leave lid open to
allow flames to die down. After cooling, clean food particles and
excess grease from inside firebox area, grease tray, and other
surfaces.
• See instructions on control panel and in Use and Care section.
• Make sure valves are positioned inside of burner tubes.
• Ensure burner tubes are not obstructed with spider webs or other
matter. See cleaning section of Use and Care.
• Replace electrode(s).
Main Burners:
• Tip of electrode should be pointing toward gas port opening on
burner. The distance should be 1/8” to 1/4”. Adjust if necessary.
Sideburner:
• Tip of electrode should be pointing toward gas port opening on
burner. the distance should be 1/8” to 3/16”. Adjust if necessary.
•Clean wire and/or electrode with rubbing alcohol and clean swab.
•Reconnect wires or replace electrode/wire assembly.
•Replace ignitor wire/electrode assembly.
•Replace with a new alkaline battery.
Troubleshooting
EMERGENCIES:
If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
• Make sure LP cylinder is not empty.
Burner(s) will not light
using ignitor.
•Faulty electronic ignition circuit.
•Sparking somewhere other than
between burner and electrode.
•See Troubleshooting Integrated Electronic Ignition section.
•Inspect wire insulation and proper connections. Replace wires if
insulation is broken.
Burner(s) will not
match light.
•See
“GAS ISSUES:”
on previous page.
•Improper method of match-lighting.
•See “Match-Lighting” section of Use and Care.
•Turn off gas at LP cylinder or at source on natural gas systems. Discontinue use of
product and replace valve/hose/regulator. Once valve/hose/regulator replaced
conduct complete leak check per manual.
•
Replace LP cylinder.
• Electrode tip not in proper position.
(Does not apply to SUREFIRE.)
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