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W
arranty
TrueComfort System
Warranty
LIMITED 18-MONTH WARRANTY
TrueComfort
®
Machine Warranty
THE TRUECOMFORT MACHINE MUST BE OPERATED AND MAINTAINED IN ACCORDANCE WITH THE
OPERATOR’S MANUAL PROVIDED BY MANUFACTURER. THIS WARRANTY IS VOID IF THE MACHINE IS
NOT SO OPERATED AND MAINTAINED OR IF THE MACHINE IS USED WITH ANY PRODUCT OTHER THAN
CERTAINTEED’S TRUECOMFORT LOOSE FILL INSULATION.
Manufacturer warrants the machine and its component parts to be free from manufacturing defects at the time of shipment and
to remain free from manufacturing defects when operated under normal use – for a period of eighteen (18) months – on labor
and parts from the date of factory shipment.
This limited warranty shall not apply to, and shall be voided for, any machine or component part which, in the sole opinion
of the Manufacturer, has been altered, subjected to misuse, unauthorized repair, negligence, accident or operated beyond
factory-rated capacity. All requested warranty work shall be performed at Manufacturer’s factory or by an authorized factory
service representative. Failure to have the warranty work done at Manufacturer’s factory or by an authorized factory service
representative will void this warranty. Manufacturer will bear full responsibility to repair or replace, at its sole option, without
charge to the original Purchaser, any component part which, in the Manufacturer’s opinion, is found to have a manufacturing
defect.
All component parts claimed defective by original Purchaser shall be returned, unless informed otherwise by Manufacturer. All
such parts must be properly identified, and sent to Manufacturer’s factory within 15 days, freight paid by original Purchaser.
Replaced, repaired or non-defective parts may be returned at the request of Purchaser, freight collect or prepaid. Manufacturer
will supply replacement parts prior to receipt of any parts claimed defective, only with the understanding that such replacement
parts will be shipped to Purchaser – at the then prevailing price of said part – with prepaid payment terms and freight prepaid.
Manufacturer will reimburse cost of any such part only after receipt and inspection, and finding said part defective.
Purchaser will be responsible for the cost of transportation of any defective units to an authorized Service Center, or for the
cost of travel and expenses for Manufacturer’s technical service representative to go to Purchaser’s site to repair defects covered
under this warranty. Manufacturer will be responsible for the cost of transportation of said defective unit back to buyer where
defect is covered by this warranty. As a condition of sale and purchase of said machines, all other damages and warranties,
statutory or otherwise, are waived by original Purchaser.
This warranty is effective only for the original Purchaser and is not transferable.
Limitations of Liability
PURCHASER EXPRESSLY AGREES THAT MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, OR FOR
ANY ALLEGED NEGLIGENCE, BREACH OF WARRANTY, STRICT LIABILITY, OR FOR ANY CLAIM OR RELIEF BASED ON
ANY OTHER THEORY, OTHER THAN THE WRITTEN WARRANTY MANUFACTURER EXPRESSLY SETS FORTH HEREIN.
MANUFACTURER’S MAXIMUM LIABILITY IS EXPRESSLY LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF
DEFECTIVE PARTS – AS SET FORTH IN THIS WARRANTY. OTHER THAN THE WRITTEN WARRANTY EXPRESSLY SET
FORTH HEREIN, MANUFACTURER MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED
OR IMPLIED, IN FACT OR IN LAW, INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY OR
THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE LIMITED WARRANTY SET FORTH
ABOVE. EXCEPT AS EXPRESSLY PROVIDED HEREIN, MANUFACTURER MAKES NO WARRANTY WHATSOEVER,
WHETHER EXPRESSED OR IMPLIED, WHETHER BY CONTRACT OR OTHERWISE, REGARDING THE PRODUCTS
MANUFACTURED FOR PURCHASER.
How to File a Claim
To receive warranty service and repairs, Purchaser must report warranty claims by calling 1-800-237-7841. Manufacturer will
direct the Purchaser through the proper diagnostic procedure. No claim can be processed for any service performed without
the prior written approval of the Manufacturer as described herein.
Содержание TrueComfort
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