F
REEDOM
F
REESTYLE
WM Service
Manual
Carefree of Colorado
14
052573-301r8
T
ROUBLESHOOTING AND
D
IAGNOSTICS
The following procedures are intended to aid the service technician to resolve operational issues with the
electronics installation.
Common Operational Items
The following are operational items that may come up as questions during normal operation.
1. The awning seems to extend and retract slowly. The operational range is 20-25 seconds to extend or 25-35
seconds to retract. If the power supply is on the low side of the range (10V) the awning will move slower.
2. After a period of use, the arm knuckle joints may slide together slightly making a squeaking or
squealing noise; this is normal and not a reason for concern. Refer to page 18.
In the charts below, YES is a positive response to the test; NO is a negative response.
D01 T
HE
A
WNING
D
OES
N
OT
E
XTEND AND
/
OR
R
ETRACT
A
Check Installation Integrity
Use the wiring diagram and confirm that the components and wiring
are properly installed and connected
YES
Go to test B
NO Correct
as
required
B
Confirm Power Supply
Is vehicle battery or power source providing 10V to 14V to the Switch?
NOTE:
The battery may have a "surface charge" when not in use.
This will give a false value if testing. Test the battery under load to
receive a valid value.
YES
Go to test C
NO Correct
as
required
C
Test Motor Function
1. Remove the outer end cap on the motor side.
2. Disconnect the motor wires from the harness.
3. Connect the motor wires to a 12-14VDC power source (i.e.
drill battery). If the awning does not move, reverse the leads
on the battery and try again.
NOTICE
Be sure to attach the
MOTOR
leads to the battery.
Connecting the harness wires to the power source will
seriously damage the Direct Response module.
4. Does the motor run?
YES
Motor is good, go to test D
NO
Motor is defective - replace
D
Test wire continuity in the harness
1. There are two wires from the module to the motor connection.
2. There are four wires from the module to the switches.
3. There is one wire to chassis ground.
4. Confirm the wires are isolated and not shorted against the
vehicle or each other
YES
Wire continuity good – reconnect the
wires disconnected in the previous test
then go to test E
NO
Repair as required then reconnect the
wires
E
Test Switch Function
1. Test Power Switch
1.1. Disconnect wires from Power Switch.
1.2. Using a continuity tester place one lead on each terminal.
1.3. With the switch in the OFF position, circuit should be open.
1.4. With the switch in the ON position, circuit should be closed.
2. Test the Extend/Retract Switch
2.1. Using a continuity tester, place one lead on center pin. Place
the second lead on bottom pin. Put the switch in the center
position and measure the continuity. Circuit should be open.
2.2. Press the switch down (Extend). Circuit should be open.
2.3. Press the switch up (Retract). Circuit should be closed.
2.4. Move the second lead to the top pin. Put the switch in the
center position and measure. Circuit should be open.
2.5. Press the switch down (Extend). Circuit should be closed.
2.6. Press the switch up (Retract). Circuit should be open
YES
Switches are good. Module is
defective - replace
NO
Switches are defective - replace
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