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WARRANTY
This unit comes with a standard 5-year parts warranty from date of shipment to be free from defects in
materials and workmanship, under normal use and service. An extended 10-year non-prorated parts
warranty is available at no extra charge when units are remotely monitored and maintained through a
Service Preventative Maintenance subscription (terms and conditions apply).
This warranty shall not apply if:
1. The equipment is not installed by a qualified installer per the MANUFACTURER’S installation
instructions shipped with the product.
2. The equipment is not installed in accordance with Federal, State, and/or Local codes and regulations.
3. The equipment is misused or neglected, or not maintained per the MANUFACTURER’S maintenance
instructions.
4. The equipment is not operated within its published capacity.
5. The invoice is not paid within the terms of the sales agreement.
The MANUFACTURER shall not be liable for incidental and consequential losses and damages potentially
attributable to malfunctioning equipment. Should any part of the equipment prove to be defective in
material or workmanship within the standard 5-year warranty period or the extended 10-year Preventative
Maintenance subscription, upon examination by the MANUFACTURER, such part will be repaired or
replaced by MANUFACTURER at no charge. The BUYER shall pay all labor costs incurred in connection
with such repair or replacement. Equipment shall not be returned without MANUFACTURER’S prior
authorization, and all returned equipment shall be shipped by the BUYER, freight prepaid to a destination
determined by the MANUFACTURER.
NOTE: To receive warranty coverage, register this product by filling out the Start-up and
Maintenance Document. Fax the form to 1-919-554-9374 or call 1-866-784-6900 for email
information.
Coastal Applications
Units installed within 1-mile of salt-water coasts and waterways must be equipped with an E-Coated
Outdoor Coil. Position the unit, so the fresh air inlet or outdoor coil is protected from direct salt spray.
Failure to protect the fresh air inlet or outdoor coil from direct salt spray will void the unit’s warranty.
Furnace Warranty
Subject to all terms stated herein, the MANUFACTURER warrants to BUYER the stainless steel heat
exchanger to be free from defects in material and workmanship under normal use and service for
25-years from the date of manufacture and warranty is limited to replacement of the heat exchanger only.
CERTIFICATIONS
Listings and Standards
This unit is ETL-listed to the following standards:
• Standard for Safety Heating and Cooling Equipment ANSI/UL 1995, CSA 22.2 no. 236
• American National Standard/CSA Standard for Gas Unit Heaters and Gas-Fired Duct Furnaces ANSI
Z83.8-2016, CSA 2.6-2016
This unit has been tested in accordance to the following standards:
• ANSI/AHRI Standard 340/360 – 2007
• ANSI/ASHRAE Standard 37 – 2009
