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Introduction

Important Notices

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products.
This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does
not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the
need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new
edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the individual companies.

Copyright

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the consent of Canon Inc.
Copyright CANON INC. 2015

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Explanation of Symbols

The following symbols are used throughout this Service Manual.

Symbols

Explanation

Symbols

Explanation

Check.

1x

Remove the claw.

Check visually.

1x

Insert the claw.

Check a sound.

Push the part.

Introduction

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Содержание Super G3 FAX Board-AS

Страница 1: ...SERVICE MANUAL COPYRIGHT 2018 CANON INC CANON Super G3 FAX Board AS1 AS2 Rev 5 PRINTED IN U S A June 18 2018 Rev 5 Super G3 FAX Board AS AS2...

Страница 2: ...or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product name...

Страница 3: ...door and closing the delivery unit door which results in supplying the machine with power 2 In the digital circuits 1 is used to indicate that the voltage level of a given signal is High while 0 is us...

Страница 4: ...er error codes 12 Service Error Code 13 5 Service Mode 16 Overview 17 Configuration of the Service Mode 17 Operation method 17 Menu List 19 Setting of Bit Switch SSSW 21 Bit Switch Composition 21 Sett...

Страница 5: ...ks 52 Product Name 52 Points to Note at Installation 52 Check Items When Turning OFF the Main Power 52 Installation Outline Drawing 52 Checking the Contents 53 Installation Procedure 54 In the Case of...

Страница 6: ...Safety Precautions Notes Before it Works Serving 2 Points to Note at Cleaning 2 Notes on Assembly Disassembly 2...

Страница 7: ...tential dangers during assembling disassembling works 2 If not specially instructed reverse the order of disassembly to reinstall 3 Ensure to use the right screw type length diameter etc at the right...

Страница 8: ...Product Overview 1 Specifications 4...

Страница 9: ...ginal size A3 A4 A4R A5 A5R B4 B5 B5R LTR LTRR LGL 11x17 STMT STMTR ADF double sided originals accepted Scanning line density Normal 8 pels 2 mm x 3 85 line mm Fine 8 pels 2 mm x 7 7 line mm Super Fin...

Страница 10: ...Technical Explanation 2 Basic Configuration 6 Controls 7...

Страница 11: ...elephone based communication function and an image processing function to enable a digital copier to serve as a highly functional multi function fax machine As for image transmission speed it is capab...

Страница 12: ...machine executes FAX communication control The FAX control program is loaded on the main controller and controls the G3 FAX PCB in the FAX unit FAX interface G3 FAX PCB Main controller Modular PCB FA...

Страница 13: ...Parts Replacement and Cleaning 3 Parts List 9...

Страница 14: ...t PCBs No Part name Reference 1 FAX PCB 1 NOTE When replacing the parts be sure to refer to the Installation Procedure and perform the reverse order of it to remove the parts 3 Parts Replacement and C...

Страница 15: ...Error Jam Alarm 4 How to View Fax Error Codes 11 User error codes 12 Service Error Code 13...

Страница 16: ...an error Moreover when an error occurs the error code can be checked by performing the following procedure Status Monitor Cancel Send Job Log Details The error codes displayed on the screen are shown...

Страница 17: ...User error codes Regarding the user error codes refer to Top Troubleshooting A Message or a Number Starting with an Error Code Is Displayed Countermeasures for Each Error Code 4 Error Jam Alarm 12...

Страница 18: ...e a communication is under way the line is cut 224 3224 T R in communication an error has occurred in the procedural signal 226 3226 T R the stack printer has fallen outside the RAM area 227 3227 R An...

Страница 19: ...T at time of ECM transmission the procedural signal has been transmitted more than specified after transmission of PPS MPS 760 3760 T at time of ECM transmission no meaningful signal is received afte...

Страница 20: ...the procedural signal has been transmitted more than specified after transmission of EOR EOP or T5 time out 60 sec has occurred 789 3789 T at time of ECM transmission ERR is received after transmissi...

Страница 21: ...SW 21 Setting of Menu Switch MENU 33 Setting of Numeric Parameter NUMERIC Param 35 Setting of Destination TYPE 38 Setting of Printer Functions PRINTER 39 IPFAX Setting 41 Initialization of Set Value C...

Страница 22: ...not possible The values of this item are collectively set based on the setting of 5 TYPE 5 TYPE Country setting If the item STANDARD displayed on the display is set 4 NCU data is collectively set to...

Страница 23: ...00 SW07 SW08 OK Press to accept the current input Previous Page Next Page key Press to stop the TEST When changing the setting of the bit switch directly press the bit numeric value you want to change...

Страница 24: ...condition 1 003 RTN transmission condition 2 004 RTN transmission condition 3 005 NCC pause time before ID code 006 NCC pause time after ID code 007 pre pulse time at time of call 008 not used 009 nu...

Страница 25: ...n cassette selection SW06 reduction setting SW07 to SW20 not used 001 maximum non image range 002 not used 003 not used 004 leading edge margin 005 trailing edge margin 006 to 030 not used 8 CLEAR TEL...

Страница 26: ...or codes for service technician Output Do not output 1 Error dump list Output Do not output 2 Not used 3 Not used 4 Display service error codes in the 300 series Display Do not display 5 Increase the...

Страница 27: ...on 1 0 0 Not used 1 Echo protect tone at high speed transmission Send Do not send 2 Not used 3 Not used 4 Transmission mode International transmission 1 Yes No 5 Transmission mode International transm...

Страница 28: ...ed Discussions of Bit 7 Select whether to enable disable sending of a 1080 Hz tonal signal before sending CED signal Select Send if errors occur frequently because of an echo when reception is from ov...

Страница 29: ...ion device that has FAX TEL switch mode does not change to the fax mode select Send Detailed Discussions of Bit 7 Select whether to send CED signal at the time of manual reception Select Send when the...

Страница 30: ...0 5 Timeout period for sending 1 page reception 1 0 6 Not used 7 Page timer settings for sending receiving Set Do not set This machine stops communication when sending receiving per original page tak...

Страница 31: ...screen NOTE Turn OFF and then ON the power of the host machine after the setting Detailed Discussions of Bit 4 To set whether to enable the display of Number Display Setting screen NOTE Turn OFF and t...

Страница 32: ...mission of all frames after frame loss at JBIG reception Yes No 5 Not used 6 Not used 7 Not used Detailed Discussions of Bit 2 Set whether to prohibit the control of IP supported communication 1 Yes 0...

Страница 33: ...rees when A4 or larger paper is placed in the feeder in portrait position R position 1 Yes 0 No SSSW SW25 Functional Construction Bit Function 1 0 0 Sender s phone number indicated in the report Recei...

Страница 34: ...t 1 Select whether to execute V 8 procedure when receiving a call No V 8 procedure is not executed and the procedure starts from V 21 Detailed Discussions of Bit 2 Select whether to execute V 8 proced...

Страница 35: ...triction Add 0 to the first digit of external ac cess code 2 Yes No 3 Operate as the client of a fax server 1 a Yes No 4 Display the send job stop confirmation screen when pressing Stop key 2 No Yes 5...

Страница 36: ...ted and other numbers are allowed If transmission to the extension line is prohibited only allow the telephone number starting with the external access code area code 0 For example if the external acc...

Страница 37: ...es Details of Bit 5 This is the switch to set to stop the ongoing send job or incomplete send job if the Stop key is pressed during sending fax 0 Incomplete send job 1 Ongoing send job 5 Service Mode...

Страница 38: ...elect 1 ON in the case of frequent errors caused by line status at the time of communication NOTE Error codes caused by line status at the time of transmission 100 101 102 104 201 281 282 283 750 755...

Страница 39: ...aud rate in the V 34 primary channel When 4 2743 baud is selected the communication is actually performed at 2400 baud 009 Upper limit of V 34 data speed Select an upper limit of data transmission spe...

Страница 40: ...EOL timer 500 to 3000 x 10 ms 1300 015 Hooking detection time 0 to 999 120 016 Time until a temporary response is obtained when switching FAX TEL 0 to 9 4 017 Pseudo RBT signal pattern ON time 0 to 99...

Страница 41: ...ween the sender s telephone number and the receiver s telephone number Set the TSI comparing the number of digits last XX digits when matching telephone numbers 010 Line connection identification time...

Страница 42: ...tection time Set the period of time for judge detection of V 21 low speed command preamble Continuous detection for the fixed period of time leads to command analysis 028 Off hook PCB duty settings Se...

Страница 43: ...Setting of Destination TYPE Overview When the type shown on the display is set all the service data is set to match each country domestic telecommunication standards 5 Service Mode 38...

Страница 44: ...o not set 2 Not used 3 Not used 4 Not used 5 To prohibit reduced size printing A4 Prohibited Not prohibited 6 To prohibit reduced size printing A4 Prohibited Not prohibited 7 Vertical scanning priorit...

Страница 45: ...received A4 size document into the B5 size This function is invalid when outputting the report Setting of Numeric Parameter NUMERIC Param Numerical Parameter Composition No Function Setting range Ini...

Страница 46: ...f VoIPGW buffer reset frames at ECM At ECM transmission when frames of the number of this NUM value have been transmitted the next frames will be transmitted after the VoIPGW buffer becomes empty 0 to...

Страница 47: ...register information other than fax in destination the telephone number data is not cleared even when TEL service mode FAX Clear TEL or ALL service mode FAX Clear ALL is executed To clear the data ex...

Страница 48: ...he OK key to bring up its screen The following table shows text mode items that are valid and invalid when a fax board is installed Yes may be used not used Level 1 Level 2 Fax Board present MODEM REL...

Страница 49: ...ansmitted using the tone transmission function of the modem You can also monitor the transmission signal by listening to the sound generated by the speaker To stop the operation and end test mode pres...

Страница 50: ...1 are not currently supported DTMF Transmission Test Of the items indicated below press one in response the DC circuit will be closed and the selected DTMF signal will be transmitted using the DTMF tr...

Страница 51: ...Y Report Sssw Menu Num Ncu Type IP FAX Print Clear Test V34G3TX MODEM OK SPEED 33600bps 3429baud 3200baud 3000baud 2800baud 2743baud 2400baud Using Text Mode 1 Select SPEED and then select the speed y...

Страница 52: ...00000000 SW25 00000000 SW26 00100000 SW27 00000000 SW28 00000000 SW29 00000000 SW30 00000000 SW31 00000000 SW32 00000000 SW33 00000000 SW34 00000000 SW35 00000000 SW36 00000000 SW37 00000000 SW38 0000...

Страница 53: ...0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 22 0 0 0 0 0 0 0 0 0 0 0 0 100 0 0 0 0 0 0 18 0 1 2 1 2 3 4 5 6 7 3 1 RX total reception number of times TX total transmission number of times...

Страница 54: ...90 7E 00 00 SYMBOL RATE 3429 baud DATA RATE 28800 bps V 34 TX LVL REDUCTION 0 ERR ABCODE 00 ERR SECTXB 00 ERR SECRXB 00 8 Not displayed when IPFAX is enabled Not displayed when IPFAX is enabled 1 serv...

Страница 55: ...Installation 6 How to Utilize This Installation Procedure 51 Pre checks 52 Checking the Contents 53 Installation Procedure 54 Checking the Operation 68...

Страница 56: ...symbols in this procedure 1x 1x 1x Install Screw Packaged Item Remove Tighten Loosen 1x Connect Connector Disconnect Install Harness Common for Guides and Clamps Remove 1x 1x Connect Power Cord Discon...

Страница 57: ...e time after checking Checking the Contents and install them following the Installation Procedure for Super G3 2nd Line Fax Board For Checking the Operation refer to this document Check Items When Tur...

Страница 58: ...y for Asia X 1 8 PTT Plug Only for France X 1 9 PTT Plug Only for Germany X 1 10 PTT Plug Only for U K X 1 11 Modular Cover only for Europe X 1 4 Fax Approval Labele X 1 Included for USA and Taiwan Ot...

Страница 59: ...e Operation refer to this document In the Case of iR ADV 8500 6500 Series 1 Remove the Left Rear Cover 1 Claw 1 Hook Hook Claw 2 Remove the Rear Cover 2 3 Screws 2 Protrusions Protrusion 3x 3 Remove t...

Страница 60: ...g the FAX Unit After tightening the screw of the FAX Unit check for any backlash If there is backlash tighten the screw again with the protrusion precisely fitted TP M3x4 Black 1x Protrusion Protrusio...

Страница 61: ...ver 2 2 Protrusions 3 Screws Protrusion 3x 12 Install the Left Rear Cover 1 Hook 1 Claw Hook Claw 13 Connect the Power Plug to the outlet 14 Turn ON the main power switch CAUTION If the machine does n...

Страница 62: ...ight Upper Cover will open at the same time and remove the Right Rear Cover 1 3 Close the Right Upper Cover and the Right Lower Cover 4 Remove the Left Rear Cover 2 Screws 3 Protrusions 2x 5 Remove th...

Страница 63: ...nd install the Fax Unit 2 Protrusions 1 Screw TP M3x4 Black CAUTION Be careful not to damage the A part of the speaker as the wiring may be broken Be sure to tighten the screw while holding the FAX Un...

Страница 64: ...1 Rubber Cap 4x 13 Install the Left Rear Cover 3 Protrusions 2 Screws 2x 14 Open the Right Lower Cover the Right Upper Cover will open at the same time 15 Install the Right Rear Cover 1 and close the...

Страница 65: ...y for Europe Do not connect the Telephone Cord 2 contact type with the PTT Plug 19 Connect the PTT Plug matched the field or area to the PTT Cable 6 contact type 1x 20 Connect the end of the PTT Cable...

Страница 66: ...eaker OFF when installing NOTE After completion of this procedure proceed to Checking the Operation on page 68 In the Case of iR ADV C7580 C7570 C7565 Series 1 Remove the Rear Cover 2 3 Screws 2 Protr...

Страница 67: ...lding the FAX Unit After tightening the screw of the FAX Unit check for any backlash If there is backlash tighten the screw again with the protrusion precisely fitted TP M3x4 Black 1x Protrusion Protr...

Страница 68: ...l 1x 10 Install the Rear Cover 2 2 Protrusions 3 Screws 3x Protrusion 11 Connect the Power Plug to the outlet 12 Turn ON the main power switch CAUTION If the machine does not recognize this equipment...

Страница 69: ...sions 4x 2 Remove the Left Rear Cover 4 Screws 3 Protrusions 4x 3 Remove the Controller Box Cover 4 Screws to loosen 1 Screw to remove 1x 4x 4 Remove the Face Cover The removed parts will not be used...

Страница 70: ...k CAUTION Be careful not to damage the A part of the speaker as the wiring may be broken Be sure to tighten the screw while holding the FAX Unit After tightening the screw of the FAX Unit check for an...

Страница 71: ...Plate with nippers NOTE When cutting off the part be sure not to make burrs 10 Install the Left Rear Cover 3 Protrusions 4 Screws 4x 11 Install the Rear Cover 6 Protrusions 4 Screws 4x NOTE This step...

Страница 72: ...the Host machine and connect the other end to the modular jack on the wall 1x 16 Connect the Power Plug to the outlet 17 Turn ON the main power switch CAUTION If the machine does not recognize this eq...

Страница 73: ...gs required for FAX communication 1 Set the user telephone number Settings Registration Function Settings Send Fax Settings Set Line Line 1 Register User Telephone No Enter the fax number OK 2 Set Typ...

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