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10 Troubleshooting
If a message appears while using the OCT, follow the relevant remedy below. For the messages not
specified in the table, follow the instruction on the display. If the same message appears again, turn on the
computer and the OCT again. If the same message appears again, turn off the computer and the OCT, and
contact your sales representative or local Canon dealer. Be ready to provide the contents of the message.
Message
Remedy
An error occurred while trying to initialize connection
with the device.
Could not connect to the OCT. Check if the power of the OCT is turned on
and the cables are connected correctly.
Association with PACS Server was rejected. Check
the settings and status of PACS Server.
The connection checking with the DICOM storage server has failed. Input
proper port number, host name and AE title.
Association with Worklist Server was rejected.
Check the settings and status of Worklist Server.
The connection checking with the worklist server has failed. Input the proper
port number, host name and AE title.
Association with MPPS Server was rejected. Check
the settings and status of MPPS Server.
The connection checking with the MPPS server has failed. Input proper port
number, host name and AE title.
Enter essential data.
Required item is left blank. Input necessary contents in all the required
items.
There should be at least one administrator.
This user cannot be deleted when only one person is registered as the
administrator. Add a user as the administrator, and then delete the user.
Current logged user can not be deleted.
•
The user who is logged in at the moment cannot be deleted. The other
administrator has to log in to delete the user.
•
This user cannot be deleted when only one person is registered as the
administrator. Add a user as the administrator, and then delete the user.
There is less than 100 GB of free disk space left.
The data storage hard disk drive has less than 100 GB of free space. Delete
unnecessary data or add a drive. For details, please contact your sales
representative or local Canon dealer.
There is not enough free disk space to continue.
The data storage hard disk drive has less than 1 GB of free space. Add a
drive immediately. For details, please contact your sales representative or
local Canon dealer.
There are missing mandatory data. Please add at
least one HDD to store examination data.
You have tried to log in without registering the data storage hard disk drive.
Register a drive.
Drive can not be added, it has to low space. (must
be at least 100 GB)
Add a hard disk drive which has 100 GB or more free space.
Drive cannot be deleted, because it was used at
least one time or it is marked as current.
You have tried to delete the hard disk drive in use. The current drive and the
drive where the data has already been stored cannot be deleted.
Unable to lock Database
After other users log out, try the operation again.
Unable to lock patient
Unable to delete patient
After another user deselects the patient, try the operation again.
Export examinations failed.
Error while storing a file on a disc.
General export error.
Confirm that the save destination of an export file is writable and has
enough free space, and then export it again.
General import error.
Confirm that the exported file is readable, and then import it again.
There is not enough free space on selected path for
archive.
Increase the amount of free space on the drive for the archive or change the
drive.
Expiration of trial term.
You have tried to log in without registering the product license. Register the
product license.
Neither Capture Utility nor Control Software is
running.
You have tried to capture images without running the Rics or CU. Run the
Rics or CU and capture the images again.
Unexpected error occurred in communication
After checking the followings, try to log in again.
•
LAN cable is connected.
Could not connect to server
After checking the followings, try to log in again.
•
LAN cable is connected.
•
A computer with the RX Capture for OCT installed has been started.
•
The contents of [Sever Name] are correct.
BT8-1794-E01_RX OCT-A1_HS100 V4.6_CVS.indb 252
10/26/2020 10:50:11 AM
Содержание OCT-A1
Страница 9: ...1 Introduction BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 9 10 26 2020 10 49 20 AM ...
Страница 21: ...2 Safety BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 21 10 26 2020 10 49 21 AM ...
Страница 37: ...3 Part Names BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 37 10 26 2020 10 49 23 AM ...
Страница 46: ...46 3 Part Names BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 46 10 26 2020 10 49 27 AM ...
Страница 251: ...10 Troubleshooting BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 251 10 26 2020 10 50 11 AM ...
Страница 254: ...254 10 Troubleshooting BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 254 10 26 2020 10 50 11 AM ...
Страница 255: ...Appendix BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 255 10 26 2020 10 50 11 AM ...
Страница 272: ...272 BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 272 10 26 2020 10 50 11 AM ...
Страница 273: ...273 BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 273 10 26 2020 10 50 11 AM ...
Страница 274: ...274 BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 274 10 26 2020 10 50 11 AM ...
Страница 275: ...BT8 1794 E01_RX OCT A1_HS100 V4 6_CVS indb 275 10 26 2020 10 50 11 AM ...