Chapter 8
Troubleshooting
8-15
Printing Problems
Problem
Cause
Solution
Printer not responding
Hardware or software.
Make sure the MultiPASS
is turned on, has paper, and
displays no error conditions.
Ensure the cable connection is
secure with no extensions or
switch boxes.
USB-to-Parallel.
Unplug the USB-to-Parallel
cable from the USB port on the
Mac. Wait 5 seconds. Then
reconnect the cable.
MultiPASS C635
Cannot locate the Extensions
Make sure there is only one
does not appear in
folder.
System folder on your hard
the Chooser
drive. If you use an extension
manager, make sure the printer
driver is ON in the Extensions
Manager Control Panel.
Make sure the printer driver is
in the Extensions folder. If not,
reinstall the driver.
Cannot set background
SpoolMaster and SpoolLauncher If the SpoolMaster software
printing
are not installed or loaded.
is not in your Extensions
folder, use the MultiPASS
Installer to install the
SpoolMaster software. If you
use an extension manager,
make sure SpoolMaster is
turned ON. Restart the
Mac and do not hold down
the Shift key while it is
starting up.
Preferences error
Corrupt preferences file.
The corrupted preferences file
is automatically deleted and a
new default created. Some
options you previously set are
lost. Reset the ones you want.
MPC-635—USERS MANUAL/V000/06-99
T
roub
leshooting
Содержание MP-C635
Страница 1: ...MP C635 USER MANUAL Canon...
Страница 2: ...C635...
Страница 191: ...A 8 Specifications Appendix A Space Requirements 11 in 281 mm 24 3 in 618 mm 14 4 in 365 mm 16 in 400 mm...