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Operations > Firmware Operations > Downloading and Updating Firmware > a. UGW-linked Download and Update (Full-remote Update)
Operations > Firmware Operations > Downloading and Updating Firmware > a. UGW-linked Download and Update (Full-remote Update)
Firmware Operations
Downloading and Updating Firmware
Among the 4 methods in which service technicians provide firmware install services, the
following 3 methods are available using Updater functions.
a. UGW-linked Download and Update (Full-remote Update )
b. UGW-linked Download (Remote Distribution Update )
c. Manual Download and Update (On-site Update from Service Mode )
: Operator of each company
: User operation
Firmware
Market Release
UGW setting
for distribution
(UGW-linked)*1
Automatic download
Distribution setting &
Download
Via Service mode
(Local UI)
Automatic update
Apply (Update)
Via Service mode
(Local UI)
Distribution setting &
Download
Via User mode
(Local UI)
Distribution setting &
Download
Via User mode
(Remote UI)
Apply (Update)
Via User mode
(Local UI)
Apply (Update)
Via User mode
(Remote UI)
b
c
a
Download via SST
Update via SST
Firmware acquisition
With connection to external network
Without connection to
external network
*1: Schedules for UGW-linked distribution are maintained on CDS.
NOTE:
See User Manual of the device for how to connect the device to the external network.
When needed, perform the communication test before actual download to check if the
communication with the distribution server is normal.
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a. UGW-linked Download and Update (Full-remote Update)
See the figure below for the operational flow of “UGW-linked Download and Update”.
STEP 1
Scheduling
via UGW
STEP1: Scheduling via UGW
The firmware distribution schedule to the certain device should be set on UGW.
See “UGW-linked Download and Update” in chapter 5 of Operation Manual of Content
Delivery System V1.0 for Firmware Distribution for details.
The device checks the schedule concerned every 12 hours on UGW. This allows the device
to register the firmware distribution setting, enabling automatic firmware download and
update.
[Devices without Wait for EOJ (end of job) Function]
Firmware update will delete print jobs in the queue. Ensure to notify users of this
before you start updating. It is recommended to perform firmware update during
non-business hours.
[Devices with Wait for EOJ Function]
Firmware update will not start before any of the following jobs remains in the queue.
-Print
-Scan
-Fax (except I-FAX; this function is enabled for I-FAX only during Print/Scan operation)
See Chapter 1 “ Limitations and Caution s ” of this manual for more detailed information.
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NOTE:
To contacts registered for E-mail notification on UGW, the E-mail is sent from UGW
upon completing firmware update.
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