40
Error Messages
Error Message
Cause
Corrective Action
Blue platen switch is dirty.
The blue
Switch
on the platen is
dirty.
Open the
Top Cover
and clean the blue
Switch
on
the platen.
(
→
, If Paper is Soiled)
Move the blue platen switch
No.xx to the right.
(xx represents
a number)
The printer has detected that the
blue
Switch
on the platen needed
in maintenance during printing is
set away from the
●
mark.
Set blue
Switch
on the platen that is identified in the
message toward the
●
side.
(
→
"Setting the Blue Switch on the Platen," User's
Guide)
The print job received specifies
a type or width of paper that is
not compatible with borderless
printing.
Follow these steps to change the settings of the print
job to enable borderless printing.
Borderless printng not possible.
Press
▲
or
▼
to select
Stop Printing
, and then
press the
OK
button.
1.
Make sure the correct printer driver for the printer is
selected and try printing again.
2.
For information on types of paper compatible with
borderless printing, refer to the Paper Reference
Guide
.
Select
None
when you have set
Detect Mismatch
on
the control panel to
Warning
.
Press
▲
or
▼
to select
Print With Border
, and
then press the
OK
button to continue printing. The
document will be printed with a border.
Press
▲
or
▼
to select
Stop Printing
, and then press
the
OK
button to stop printing.
Prepare for parts replacement.
It is almost time to replace
consumables for which service is
required.
You can continue to use the printer for some time
until
Parts replacement time has passed.
will be
displayed.
Contact your Canon dealer for assistance.
(
→
"Types of Paper," User's Guide)
The loaded paper is a size not
compatible with borderless
printing.
Replace the paper with paper compatible for
borderless printing as follows.
Press
▲
or
▼
to select
Print With Border
, and
then press the
OK
button to continue printing. The
document will be printed with a border.
Parts replacement time has
passed.
It is past the recommended time
to replace consumables for which
service is required.
Contact your Canon dealer for assistance.
Before borderless printing,
move the blue platen switch.
The blue
Switch
on the platen was
set to the side opposite
●
when a
borderless print job was received.
Press
▲
or
▼
to select
Change Paper
, and then
press the
OK
button to remove the roll.
1.
Replace the paper with paper compatible for
borderless printing.
2.
(
→
, Removing the Roll from the Printer)
(
→
"Removing the Roll Holder from Rolls," User's
Guide)
(
→
, Attaching the Roll Holder to Rolls)
(
→
, Loading Rolls in the Printer)
The printer now starts printing the print job.
For information on types of paper compatible with
borderless printing, refer to the Paper Reference
Guide
.
(
→
"Types of Paper," User's Guide)
Before borderless printing, set the blue
Switch
on the
platen to the
●
side.
(
→
"Setting the Blue Switch on the Platen," User's
Guide)
However, note that this error may cause paper jams
and affect the printing quality.