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3
Troubleshooting
Phenomenon
Cause
Corrective Action
The media take-up unit continues
rotating
There is a foreign object in the
path of the
Media Take-up
Sensor
.
Remove the foreign object from the
Media Take-up
Sensor
path. Arrange the
Basket Cloth
and
Basket
Rod
so they do not interfere with the
Media Take-up
Sensor
.
The size of clear film cannot be
detected
The
Platen
is soiled with ink or
other substances.
Open the
Top Cover
and clean the entire
Platen
.
(
→
, If Paper is Soiled)
If the
Media Take-up Unit
continues rotating, contact
your Canon dealer for assistance.
The
Media Take-up Sensor
cord
is not connected to the
Right
Media Take-up Unit
correctly.
Reconnect the
Media Take-up Sensor
cord as
follows.
(
→
"Using the Media Take-up Unit (Optional)," User's
Guide)
Turn the printer off.
1.
Disconnect the
Media Take-up Sensor
cord from
the
Right Media Take-up Unit
and reconnect it
firmly, all the way in.
2.
Turn the printer on.
3.