18
Troubleshooting
Other Problems
Phenomenon
The printer does not go on
Plug the power cord into the outlet, and then turn on
the printer.
The printer is unplugged.
Check the voltage of the outlet and breaker.
Use a power source that conforms to the printer
specifications.
The specified voltage is not
supplied.
Cause
Corrective Action
The printer makes a strange sound
The following sounds do not indicate a problem with
the printer.
The printer makes a sound during
operation.
There is a sound of suction from the
Platen
.
•
Roll paper makes a
fl
uttering sound during printing.
•
You suddenly hear the sound of cleaning operations.
•
You suddenly hear the sound of ink agitation.
•
To prevent paper from rising, paper is held against
the
Platen
by suction from
Vacuum holes
under it.
There may be a
fl
uttering sound when large paper is
advanced.
At regular intervals, for printer maintenance,
cleaning operations will begin automatically, even if
the printer is in Sleep mode.
At regular intervals, to ensure optimal printing
quality, the ink is agitated automatically, even if the
printer is in Sleep mode. Ink agitation takes about a
minute and a half.
(
→
"Specifications," User's Guide)
The printer may have shut down
incorrectly last time. This may
happen after power outages or if
the printer is unplugged before it is
turned off.
Please wait a while, because it may take several
minutes to finish checking the hard disk.
The printer takes time to start up
In this case, the next time power
is restored, the printer's hard disk
is checked, and startup may take
some time.
If an error message is displayed after the hard disk
check, follow the instructions indicated to resolve the
problem.
In other cases, contact your Canon dealer.
The ink is also agitated automatically under the
following conditions. Note that other operations are
not possible while
Agitating
is displayed on the
control panel.
After data transmission
•
After the printer is turned on
•
After ink tank replacement
•
