35
Error Messages
Error Message
Cause
Corrective Action
GARO Wxxxx
(x represents a
number)
There is a problem with the print
job.
Try printing again, using the correct printer driver.
It is also possible to continue printing in this state.
However, you may not be able to obtain the desired
printing results.
No ink left.
There is no ink left.
Open the
Ink Tank Cover
and replace the Ink Tank
for
which the
Ink Lamp
is flashing.
Ink insufficient.
The ink level is low, so you cannot
print, clean the Printhead
, or do
other operations that require ink.
Press the
OK
button and replace the Ink Tank
that is
low with a new Ink Tank
.
Not much ink is left.
Not much ink is left.
Prepare a new Ink Tank
.
We recommend replacing the Ink Tank
with a new Ink
Tank
at this point if you plan to print large-format or
high-quantity jobs.
Close Ink Tank Cover
The
Ink Tank Cover
is open.
Close the
Ink Tank Cover
.
Wrong ink tank.
The
Ink Tank
in the printer is
incompatible.
Load an Ink Tank
specified for use with the printer.
(
→
, Replacing Ink Tanks)
(
→
, Replacing Ink Tanks)
(
→
, Replacing Ink Tanks)
Sheet printing is selected.
You have attempted to print on a
sheet, but no sheet is loaded.
Press
▲
or
▼
to select
Load Paper
, and then press
the
OK
button. Load a sheet, and then print.
Press
▲
or
▼
and select
Stop Printing
or press the
Stop
button to stop printing.
Check printed document.
The
Printhead
nozzles are
becoming clogged.
If printing is faint, clean the Printhead
.
(
→
, If Printing is Faint)
(
→
"Loading and Printing on Sheets," User's Guide)
Ink tank is empty.
There is no ink left in an ink tank.
Open the
Ink Tank Cover
and replace the Ink Tank
for
which the
Ink Lamp
is flashing.
No ink tank loaded.
There is no Ink Tank
in the printer.
Load the Ink Tank
.
(
→
, Replacing Ink Tanks)
(
→
, Replacing Ink Tanks)
There is a problem with the Ink
Tank
.
Replace it with a new Ink Tank
.
(
→
, Replacing Ink Tanks)
Top cover is open.
The printer has detected that the
Top Cover
is open.
Open the
Top Cover
fully, remove any foreign objects,
and close the
Top Cover
again.
ERROR Exxx-xxxx
(x represents
a letter or number)
An error requiring service may
have occurred.
Write down the error code and message, turn off the
printer, and contact your Canon dealer for assistance.
If the error occurs again, turn off the printer and wait a
while before restoring power.
Remaining level of the ink
cannot be correctly detected.
Ink level detection cannot work
correctly if you use refill ink tanks.
The refill ink tank can no longer be used. See the
section " Ink level detection " and take the appropriate
action. (
→
"Ink Level Detection," User's Guide)
