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88
chapter 7
Troubleshooting
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Parts of images are missing or not aligned.
Problem:
Some characters are missing from the image in the Preview
Area, or the image is not aligned in the Preview Area.
Cause:
The page has been placed on the scanner improperly.
Solution:
Check the scanner and place the original correctly to adjust
the image.
Image is too light or too dark compared to the original.
Problem:
Scanned or printed image is much lighter or darker than
the original.
Cause:
Image and color adjustments may not have been set
properly.
Solution:
The best solution is to scan the image using all default
settings again. Then make imaging and color adjustments
as necessary.
The preview image is too small on the monitor
Problem:
The image in the Preview Area is very small, and cannot be
viewed in the Preview Area for adjustment.
Cause:
If you have a high-resolution setting on your monitor, the
ScanGear CS-U window is smaller than if you had a lower-
resolution setting.
Solution:
Drag the Window Resize Corner (
☞
p.26
) on the lower
right of the ScanGear CS-U window to enlarge the entire
window or lower your monitor's resolution with the
Control Panel.