Chapter 22: Alarm Management and Troubleshooting (CLI)
Uploading Unit Info (CLI)
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Page 22-428
Uploading Unit Info (CLI)
You can generate a unit information file, which includes technical data about the unit. This file can
be forwarded to customer support, at their request, to help in analyzing issues that may occur.
In order to export a unit information file, you must install an FTP or SFTP server on the laptop or
PC from which you are performing the upload. PTP 820 works with any standard FTP or SFTP
server. For details, see
Installing and Configuring an FTP or SFTP Server.
To set the FTP or SFTP parameters for unit information file export, enter one of the following
commands in root view. If the IP protocol selected in
platform management ip set ip-address-
is IPv4, enter the destination IPv4 address. If the selected IP protocol is IPv6, enter the
destination IPv6 address.
root> platform unit-info channel server set ip-address <server-ipv4>
directory <directory> filename <filename> username <username> password
<password>
root> platform unit-info channel server-ipv6 set ip-address <server-ipv6>
directory <directory> filename <filename> username <username> password
<password>
To set the protocol for unit information file export, enter the following command in root view.
root> platform unit-info channel set protocol <protocol>
To display the FTP or SFTP parameters for unit information file export, enter one of the following
commands in root view:
root> platform unit-info-file channel show
root> platform unit-info-file channel-ipv6 show
To create a unit information file based on the current state of the system, enter the following
command in root view:
root> platform unit-info-file create
To export the unit information file you just created, enter the following command in root view:
root> platform unit-info-file export
To display the status of a unit information file export operation, enter the following command in
root view
root> platform unit-info-file status show
Table 211 Uploading Unit Info CLI Parameters
Parameter
Input Type
Permitted Values
Description
server-ipv4
Dotted
decimal
format.
Any valid IPv4
address.
The IPv4 address of the PC or
laptop you are using as the FTP or
SFTP server.