C-Com IPAM-1600s Series, Руководство пользователя, Страница: 137 / 148

Troubleshooting
UM1600-2-A 2002
135
Problems with Starting up IPAM-1600s
Table 7-1 Troubleshooting the Start-up your IPAM-1600s
Problems Steps to Take
None of the LED(s) are on 1. Check all cables connection.
2. If the LEDs remain off, contact for technical support.
The LED(s) are on, but data
can not be transmitted 1. Check if all cables are well connected.
2. Check the PVC(vpi/vci) settings in CPE side. The
default setting of your IPAM-1600s is described in
Appendix-A.
3. Ping the IPAM-1600s from the user’s computer.
4. If you cannot ping, connect the ADSL modem or
router to another port on IPAM-1600s. If the ADSL
modem or router works with a dfferent port, then there
may be a problem with the original port. Contact for
technical support.
5. If connecting with different port does not work, try a
different ADSL modem or router with the original port.
6. The problem still remain unsolved, contact for
technical support.
You cannot access the
command “tftputil <IP
address> <get>
<sf_user.cfg>” in windows
interface IPAM-1600s via
the console port 1. Check if the IPAM-1600s is connected to your
computer’s serial port
2. Check if the communication program is configured
correctly. Pls. Refer to “Logging into the Command
Line Interface” section on page 29.
3. If the problem remain unsolved, contact for technical
support.
Problems with Configuration
Table 7-2 Troubleshooting the IPAM-1600s configured setting
Problems Steps to Take
Your configuration settings
do not take effect at restart 1. Use the command: save to save your configuration
before you restart the IPAM-1600s. (See “Saving the
system” section on page 65)
2. If the above corrective action doesn’t work, contact for
technical support.