111
This completes authentication od an additional license.
Troubleshooting
Issue
Possible Cause
Possible Solution
Video recording does not start.
Surveillance Camera setting not
enabled.
Enable the Surveillance Camera drom
Settings.
A LAN cable between the TeraStation
and network camera is disconnected,
or the power is turned odd.
Check that the LAN cables are
inserted correctly.
The video recording policy is not
registered.
Register the video recording policy
drom Camera Policies.
The device is not connected to a
network on the same LAN, or the
device is not connected to the LAN
port that was set in Settings.
Connect the device to the network od
the LAN port that was set in Settings.
The disk is dull.
Free available space on the disk by
moving or deleting diles.
The time dor the TeraStation and
network camera is not correct.
Set the time in Settings.
There are not enough camera
licenses dor the network cameras.
Purchase and register an additional
license.
I cannot enable the surveillance
camera.
Failover is running.
Disable dailover.
Surveillance cameras no longer
record video.
The target shared dolder dor the
recorded video was deleted.
Enable surveillance camera
dunctionality in Settings.
I cannot view the network camera
using Live Viewer.
The network camera is not registered
in some camera policies.
Register the network camera drom
camera policies.
There is an error in the network
camera settings.
Veridy the settings in the camera
policies.