If your system is equipped with a Voice Mail a number
of voice services can be programmed. These are
individual mail boxes for extensions, system answering
machine, Auto Attendant and providing a customised
Courtesy Service greeting.
Voice Mail
Allocating voice mail boxes
In default no extension is allocated a voice mail box.
●
From the programming position, press the phone
set up key
P
and select ‘System programming’
●
Enter the PIN and select ‘Extensions’
●
Select ‘Voice Boxes’
●
Enter the extensions to be allocated a mail box.
Those extensions with a box will be indicated by a
solid diamond
●
Press HANDS FREE to finish programming.
Entering your own greeting
Each extension, with a Voice Mail box. can enter their
own greeting which will be relayed to callers who are
answered by their voice box.
Press the Message key
!
and select Voice Messages
You are prompted to enter your voice mailbox number
(which is your extension number) and then your four digit
password (1111 by default) followed by #. You are now in
the voice messaging control menu and you can select
from the following options on the display.
Select the ‘Greetings’ display key and follow both the
text and voice prompts to enter and check your greeting.
Greeting message can be up to 60 seconds.
Turning on your Voice Box
You can turn on your voice box by activating a divert
facility and entering 38 as the extension number. If All
call divert is activated to 38, all calls will be answered by
the voice box. You can also activate Divert on no answer
or Divert on busy to 38 so that unanswered calls or calls
to your extension when you are busy are answered by
the voice box.
Retrieving messages left in your voice mail box
If new voice messages have been left in your voice box
the Message light, on the top right hand corner of the
phone, will be on and the top prompt on your display
will show ‘New Voice Messages’. To retrieve the
messages press the ‘New Voice messages’ display key
and enter your extension number. You will then be
prompted for your password. This is 1111 in default.
Enter your password followed by #.
Select the display option ‘Play’. The new messages are
replayed. Each message is preceded by the Date stamp
so that you know when the message was received.
When the new messages are replayed you are informed
of the total number of messages in your box.
You can access your voice box at any time
Press the Message key
!
and select Voice Messages
Enter your extension number and Password followed by
#.
To retrieve recorded messages remotely
Connect to your Voice mail from a remote telephone.
When answered by the Voice mail, to access the voice
box, dial 88 followed by the extension number,
password and #.
See the Answering machine/Voice mail box access
codes table (page 31) for dialling codes used when the
voice box is accessed.
29
Using Voice Mail
Play
Change password
Erase all messages
Monitor
Greeting
Cancel
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