BT Featurephone, Руководство пользователя

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When activated, the Courtesy Service answers callers
to the system automatically with a greeting. Lines must
be programmed for the Courtesy Service feature.
When a call rings in day service, if not answered manually
within a programmed time, 30 seconds is default, it is
automatically answered with the following message “Thank
you. Your call will be dealt with. Please hold.”
Caution
On certain telephone lines, even if a caller hangs up,
the call will be ‘Held’ by the system until it is either
picked up internally or the system times out.
A different message is returned to callers when the
system is in night service: ‘Thank you. There is no-one
here at the moment. Please call back again during
office hours.’ If not answered within 30 seconds, it is
cleared down.
When the call is automatically answered and the
message is being returned, it continues to ring as an
incoming call until it is answered by an extension or the
call is automatically cleared down by the system after 3
minutes.
●
From the programming position, press the phone
set up key
P
and select ‘System programming’
●
Enter the PIN and select ‘Lines’
●
Select ‘Courtesy service’
●
Select the source for the message. The internal
source is standard on all units. The second source
is only available when a voice mail module is fitted
●
Select the lines which are to be answered by the
Courtesy service
●
Press HANDS FREE to finish programming.
You can change the time during which a call will ring
before being answered by the Courtesy Service.
●
From the programming position, press the phone
set up key
P
and select ‘System programming’
●
Enter the PIN and select ‘System’
●
Select ‘Timers’
●
Select the ‘Courtesy answer’ and enter the time
required
●
Press HANDS FREE to finish programming.
Note:
See the option to supply the Courtesy service with
customised messages in the Voice Mail module section.
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Courtesy Service