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To make an external call

Lift the handset, or use Handsfree if it is available on
your telephone

Obtain a free line in one of the following ways:

key 9

or •

key 51, 52, 53, 54, 55, 56 to select line 

1, 2, 3, 4, 5, 6

or •

key 81, 82 or 83 to select a line from a specific
group (2, 3 or 4).

(You can have your lines split into specific groups. 
Refer to outgoing group for more information)

then in each case

Key the number you require. 

To make an internal call

Lift the handset, or use Handsfree if it is available on
your telephone.

Key the extension number (20 – 37), or key 0 for the
Operator.

To answer a call

When the phone rings, lift the handset or use
Handsfree if it is available on your telephone.

Holding and transferring calls

To place a call on hold

Press the Recall (R) key. If you replace the handset
you can continue to use your phone. The held call will
call back within 30 seconds provided your phone is
idle. If you are busy on the phone after the 30
seconds the call will ring as soon as you replace the
handset.

To transfer a call

Press the Recall (R) key

Key the extension number and replace the handset to
transfer a call.

To make an enquiry call

While on an external call you can contact another
extension to make an enquiry.

While on an external call, press the Recall (R) key

Key the extension number

To return to the external call and place the extension
on hold, press and key 2

To return to the external call and release the extension
on hold, press and wait (or press and key 1)

You will transfer the external call to the extension if
you replace the handset when talking to the extension
with the external call on hold.

Note: To activate a voice box you invoke a divert facility to 38.

Telephone feature code list

This list shows the various feature codes available on a
standard telephone with the BT Inspiration

In the following table, means the Recall key.

Feature

Code

Answering machine on /off

158

Call pick-up (incoming calls only)

67

Call pick up group (all calls)

68

Call waiting tone protection

66 (R66)

CLIR activation

64

Conference

R3

Display messages

39 0-9

Divert on busy

152 xx

Divert on no answer

153 xx

Divert to (all)

151 xx

Do not disturb - set/cancel

150

Door open

86

Extensions

20-37

S - Bus Extensions

120-127

S - Bus Extensions

130-137

S - Bus Extensions

140-147

Extension lock - change code

42 (PIN) xxx

Extension lock/unlock

41 (PIN) xxx

External call hold

R

Follow me 

154 (Password) xx

Forced call waiting

R8

Forward recall

R87

Line access group 1

9

Line access 1-6

51-56

Line access groups 2-4

81-83

Night service - on/off (extension 20 only)

156

Operator/extension 20

0

Page - Featurephones

44

PA - answer

45

PA announcement

47

Park

R40

Pick up parked call

40

Recorded messages - retrieving

88

Redial

60

Reminder call

46

Reminder call cancel

46*

Reset phone

157

Return and release in two call handling

R1

Return and hold in two call handling

R2

Ring back

R5

Room monitor

48

Speed dial - accessing personal numbers

61 0-9

Speed dial - accessing system numbers

7001-7200

Speed dial - programming personal numbers

62 0-9

Voice box number

38 See Note

Voice call (Page one Featurephone)

43

21

Standard telephone basics

STANDARD TELEPHONES MAKING AND ANSWERING CALLS

Содержание Featurephone

Страница 1: ...DN 8 Volume mute and handsfree keys 8 Using the VOLUME key 8 Using the HANDSFREE key 8 Using the MUTE key 8 EDIT and Scroll keys 8 Using the Scroll keys 8 Ringing message waiting indicator light 8 Fea...

Страница 2: ...System features 13 Answer machine 13 Auto attendant 13 Call waiting tone 13 Call waiting tone protection on an individual call 13 Camp on busy 13 Conference 13 Internal conference 13 External conferen...

Страница 3: ...tory 19 To enter the name 20 To dial a number from your personal directory 20 Standard telephone operation 20 System speed dial numbers 20 Time and Date 20 Voice Mail 20 Standard telephone basics 21 U...

Страница 4: ...x access codes Table 31 Auto Attendant 32 Dialling through to an extension external callers 32 Auto attendant programming 32 Customised Courtesy message 32 Using a Door Intercom 33 Door Intercom 33 An...

Страница 5: ...amming via a Featurephone 43 Basic programming procedure 43 Help 45 Appendices 46 Appendix A voice services on BT Inspiration 46 Fax detect 46 Courtesy service 46 Answering machine 46 Auto attendant 4...

Страница 6: ...ation AN INTRODUCTION TO YOUR NEW BT INSPIRATION SYSTEM AND ITS DOCUMENTATION Using this guide Throughout this guide you will find a description of each feature and how to use it both from a Featureph...

Страница 7: ...e keys lights These keys are pre programmed as line keys You can easily reprogramme these keys to suit your own requirements The codes and instructions for programming features appear on the following...

Страница 8: ...ithin that directory a line will automatically be seized and the number dialled ISDN This key allows you to select the ISDN service CLIR When selected your telephone number is not presented to the per...

Страница 9: ...rephone Refer to Caller Display Service section for more details Featurephone Programming Programming your personal directory You may program up to 12 numbers Press the Phone setup key P and select th...

Страница 10: ...EE Using your Featurephone with a Headset To use a headset with your Featurephone the handset will need to be unplugged from the base and the headset plugged in the handset socket The Featurephone wil...

Страница 11: ...t the call display key The extension menu is offered Select a free extension The call is presented to the selected extension and stops ringing your phone If you attempt to deflect a call to an unavail...

Страница 12: ...lass of service The Call restrictions section on page 27 includes a description of the System speed dial numbers Class of service override facility This allows an extension to access all system speed...

Страница 13: ...ndard telephone press R when on a call place the second call and when it is answered key R3 Day service night service The system can be programmed to allow two different incoming ringing and Class of...

Страница 14: ...cancel the diversion press the Cancel divert display key From a standard phone the code is 151 to set and cancel the diversion When external divert is used a must be dialled after the external number...

Страница 15: ...when the phone is locked Dial your three digit personal code From a standard telephone the code is 41 Making a call with the lock set Dial 9 press a line key or dial the code for a line 51 56 as if to...

Страница 16: ...l extensions in a hunt group cannot divert calls presented to the hunt group At extension 20 select Hunt group diversion Select the group Select the type of diversion Enter the extension the calls are...

Страница 17: ...ming Select the key you want to programme Select the Voice Call option and enter the secretary s extension number as Data Press HANDS FREE to finish programming When this key is pressed the secretary...

Страница 18: ...Internal page all Featurephones Any extension can make an announcement to all Featurephones by using the Internal Paging feature Featurephones which are page protected will not be paged see below Pre...

Страница 19: ...Reminder call press Change followed by Confirm From a standard telephone the code 46 is used to set a Reminder call and 46 is used to cancel it Reset phone You can reset your phone to cancel all the...

Страница 20: ...r name you want A free line is automatically selected and the number is keyed Standard telephone operation If you have an standard telephone you can program up to ten personal numbers To program a per...

Страница 21: ...You will transfer the external call to the extension if you replace the handset when talking to the extension with the external call on hold Note To activate a voice box you invoke a divert facility t...

Страница 22: ...to the end of the menus and select Cancel Select Night ringing phones and repeat the programming Press HANDS FREE to finish programming If you have a limited number of lines and wish to receive stand...

Страница 23: ...about BT s Select Services please contact your BT Account Manager or call BT Sales FREE on 0800 800 152 Forward recall This feature is required if you are using BT Select Services on standard telephon...

Страница 24: ...he calling line number and the date and time of the call Information is not stored for calls withheld or unavailable numbers The store can be allocated as one central store which stores the data on ca...

Страница 25: ...xtension If the extension is busy the call rings in as normal in the case of standard lines and returns a busy indication in the case of ISDN 2 lines CLI names allocation takes precidence over Auto At...

Страница 26: ...ternal calls only emergency allowed 4 Allowed codes that can be combined with other classes 5 Restricted codes that can be combined with other classes 6 In addition to the four basic classes there are...

Страница 27: ...h programming System speed dial numbers Class of service override You may wish to allow restricted extensions to dial numbers entered in the system speed dialling list which they cannot dial directly...

Страница 28: ...turned it continues to ring as an incoming call until it is answered by an extension or the call is automatically cleared down by the system after 3 minutes From the programming position press the pho...

Страница 29: ...and entering 38 as the extension number If All call divert is activated to 38 all calls will be answered by the voice box You can also activate Divert on no answer or Divert on busy to 38 so that una...

Страница 30: ...words can be examined from the programming position From the programming position press the phone set up key P and select System programming Enter the PIN and select Extensions Select Examine Password...

Страница 31: ...ve their own voice box accessed by using extension number 20 and the answering machine accessed by keying 0 as the extension number Both can have separate passwords Changing your password See page 30...

Страница 32: ...ered it will be automatically answered and the auto attendant message returned Auto attendant programming From the programming position press the phone set up key P and select System programming Enter...

Страница 33: ...u have programmed the Door Intercom in the Day group repeat the procedure with Night ringing phones for the Night group Opening the door doorstrike If you have a doorstrike installed select the Open t...

Страница 34: ...s used for MSN and DDI numbers MSN numbers are allocated on an ISDN2 line basis for each P MP access DDI numbers are allocated for P P accesses and are allocated across all P P accesses In P MP mode e...

Страница 35: ...ncoming call The caller is therefore not made aware that the call has been answered by a different number to the number that they dialled From the programming position press the phone set up key P and...

Страница 36: ...rs are allocated to each ISDN2 internal circuit The first circuit is allocated extensions 120 127 the second either 130 137 or 140 147 depending on the build of the system Incoming calls are presented...

Страница 37: ...e book is PC based a large number of entries can be stored Phone numbers on other applications can be readily imported Call notes A history can be maintained of calls by inserting text notes for each...

Страница 38: ...installed you should enable call logging This feature enables call logging No output is programmed on power up From the programming position press the phone set up key P and select System programming...

Страница 39: ...vent of the power failing standard telephone lines are switched automatically to particular extensions so that calls can be made and received on these lines until the power is restored Line 1 is switc...

Страница 40: ...sions from service Once disabled any Featurephone keying that extension will receive Invalid on the display From the programming position press the phone set up key P and select System programming Ent...

Страница 41: ...access code In default all lines are in group one and the dialling code to access group one is 9 Lines in groups 2 3 and 4 are accessed by dialling 81 82 and 83 respectively From the programming posi...

Страница 42: ...s directed by BT Warning The use of these options will at least cut off all existing calls and with the Reset to default lose all existing programming information From the programming position press t...

Страница 43: ...ription on entering numbers and names Night service Not Automatic on and programmed off times Weekend service Music on hold Tone Music Tone Silence Line light key Flashing When a call is placed on sys...

Страница 44: ...ss announcements Port swapping Not If an extension position programmed becomes faulty you can move the extension and all its programming to a new position Hot line Not programmed Manager secretary Not...

Страница 45: ...21 which is diverted to extension 22 etc the divert only goes to extension 21 but does not go to the other extensions Possible cause Chain diverts are not recognised Solution Change the exchange line...

Страница 46: ...e answered by it when it is turned on It can be used on both ISDN and analogue lines The user can select how long a call rings before the answering machine operates The answering machine service is tu...

Страница 47: ...te Autumn 2001 The web site will be available for use 24 hours a day allowing you complete flexibility of use This support area will contain A useful documents library Frequently asked questions answe...

Страница 48: ...ine Number 6 Incoming Ring Night Service 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Line Number 1 Line Number 2 Line Number 3 Line Number 4 Line Number 5 Line Number 6 Outgoing Line Access...

Страница 49: ...7014 7054 7094 7134 7174 7015 7055 7095 7135 7175 7016 7056 7096 7136 7176 7017 7057 7097 7137 7177 7018 7058 7098 7138 7178 7019 7059 7099 7139 7179 7020 7060 7100 7140 7180 7021 7061 7101 7141 7181...

Страница 50: ...lass 5 Class 6 Call Barring Day 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Class 1 Class 2 Class 3 Class 4 Class 5 Class 6 Call Barring Night 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35...

Страница 51: ...the initial fax tone otherwise you have to answer the call manually then transfer to the fax extension Featurephone A special telephone with a built in display which incorporates a number of features...

Страница 52: ...Greeting 29 Group Hunting 16 H HELP 45 Handsfree key 8 Handsfree answerback 7 Headset 10 Headset mode 8 Holding and transferring calls 21 Hot line 16 Hunt Groups 16 Hunt group diversion 16 I ISDN 8 I...

Страница 53: ...53...

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