200747_1TB
26
Trouble-shooting
The main burner does not seem to burn correctly or will not stay alight
Check the flue draft. In adverse conditions and when the flue is extremely cold it is
possible the products of combustion may build up inside the stove and not exit via the
flue ways correctly, in this scenario the ODS will activate and turn off the burner. If this
occurs try to light the burner again, this could take several attempts in order to get
sufficient heat / draw in the flue so the products of combustion can leave the stove
correctly.
Ensure gas pressures and flow rates are correct.
Test with all ceramics removed
Confirm that the flame pattern is even across the surface of the burner by removing all
of the ceramics. Only do this once pressures and flow rates are confirmed as being
correct.
Double check all ceramics are re-positioned correctly.
Ensure that both ends of the TTB connection cable are firmly connected and not
damaged. If no damage, look at tightening the thermocouple connection to the splitter
(see page 9). You will need an 8mm spanner.
Once all the above checks are completed, leave the appliance in a fully commissioned
state.
Servicing Instructions
Servicing should be carried out annually by a qualified installation engineer.
Remove the coals and clean any dust and debris from the top of the burner
unit. Ideally a vacuum cleaner should be used, but a soft brush will do.
Check the condition of the coals. Any damaged ones will affect the efficient
operation of the stove and should be replaced with new ones available from
your stove supplier.
All gas supply joints should be checked to make sure they are completely
sealed and that the gas supply and pressure is to specification.
The pilot jets are correctly set and clear of obstruction.
The chimney should also be checked to make sure there are no restrictions or
blockages.
Finally re-lay the coals and re-light the stove as described previously.