7. Troubleshooting
IntelliXcap
Error Messages
Part Number: 319430 Rev. A
Error
Code
Cause
Corrective Action
E119
Opening safety door operation timeout in
Close Tray operation.
Check the door has not been blocked, or
damaged.
Call service.
E120
Opening safety door operation timeout in
recovery mode.
Check the door has not been blocked, or
damaged.
Call service.
E121
Closing safety door operation timeout in
cartridge eject command.
Check the door has not been blocked, or
damaged.
Call service.
E122
Timeout ejecting cartridge in cartridge
eject sequence.
Call service.
E123
Opening safety door operation timeout in
cartridge eject command.
Check the door has not been blocked, or
damaged.
Call service.
E124
Opening safety door operation timeout in
cartridge load operation.
Check the door has not been blocked, or
damaged.
Call service.
E125
Main Z sequence timeout in Store
command.
Call service.
E133
Main Z timeout in Head Up command.
Call service.
E134
Opening safety door operation timeout in
recovery mode.
Check the door has not been blocked, or
damaged.
Call service.
E135
Decap command did not succeed within
allowed automatic retries.
See
Replace any loose or partial unscrewed caps.
Retry with a new decap.
Retry with a new rack.
Call service.
E136
Recap command did not succeed within
allowed automatic retries.
See
Replace any loose or partial unscrewed caps.
Retry with a new decap.
Retry with a new rack.
Call service.
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