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Boca 112K DynamicDuo Modem

Appendix E:

Appendix E: W

Warranty

arranty

Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the hardware
is free of defects in materials and workmanship for a period of five (5) years from the date of
purchase from BRI or an authorized dealer (“the Warranty Period”). Should the product fail to
be in working order at any time during the five-year period, BRI, will at its option, repair or
replace this product as described below, provided that in BRI’s sole determination the part or
product has not been abused, misused, repaired, or modified.

All products will be serviced and returned via ground at no charge to customers.

All returns for limited warranty service require a Return Merchandise Authorization (RMA).
All customers are required to demonstrate proof of purchase when requesting an RMA. The
period of warranty commences on the date of purchase. A dated copy of the sales slip must be
included with the returned merchandise.

Products which require Limited Warranty service during the warranty period should be
delivered to BRI at the address in the Appendix (Servicing Your Boca Product) with proof of
purchase, copy of canceled check (if any), and the Return Merchandise Authorization (RMA)
number provided by BRI Technical Support. Refer to the Appendix in this manual.
Replacement parts or complete products will be furnished on an exchange basis only. Replaced
parts and/or products become the property of BRI.

If the returned product is sent by mail, the purchaser agrees to prepay shipping charges, insure
the product or assume the risk of loss or damage which may occur in transit, and to use a
shipping container equivalent to the original packaging. BRI does not make any warranties in
respect to the product, either expressed or implied, including no implied warranties of
merchantability or fitness for a particular purpose, except as expressly provided in this
agreement. If any labor, repair, or parts replacement is required because of accident,
negligence, misuse, theft, vandalism, fire, water or other peril; or because of conditions outside
of specifications, including, but not limited to, electrical power, temperature, humidity or dust;
or by moving, repair relocation, or alteration not performed by BRI, or by any other cause
other than normal use, the warranty and maintenance obligations provided herein shall not
apply.

BRI SHALL

BRI SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENT

NOT BE LIABLE FOR ANY SPECIAL, INCIDENT

NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL

AL, OR CONSEQUENTIAL

AL, OR CONSEQUENTIAL DAMAGES

DAMAGES

OR FOR LOSS, DAMAGE, OR EXPENSE DIRECTL

OR FOR LOSS, DAMAGE, OR EXPENSE DIRECTLY OR INDIRECTL

Y OR INDIRECTL

Y OR INDIRECTLY ARISING FROM CUSTOMER’S

Y ARISING FROM CUSTOMER’S

USE OF OR INABILITY TO USE THE EQUIPMENT EITHER SEP

USE OF OR INABILITY TO USE THE EQUIPMENT EITHER SEPARA

ARA

ARATEL

TEL

TELY OR IN COMBINA

Y OR IN COMBINA

Y OR IN COMBINATION

TION

WITH OTHER EQUIPMENT

WITH OTHER EQUIPMENT, OR FOR PERSONAL

, OR FOR PERSONAL

, OR FOR PERSONAL INJUR

INJUR

INJURY OR LOSS OR DESTRUCTION OF OTHER

Y OR LOSS OR DESTRUCTION OF OTHER

PROPER

PROPERTY

TY, OR FROM ANY OTHER CAUSE.

, OR FROM ANY OTHER CAUSE.

Boca's products are manufactured from new and serviceable used parts tested to Boca

Boca's products are manufactured from new and serviceable used parts tested to Boca
Research's quality assurance standards. If the product proves to be defective, Boca

Research's quality assurance standards. If the product proves to be defective, Boca

Research's quality assurance standards. If the product proves to be defective, Boca
Research will bear the costs of labor and materials for hardware replacement or repair

Research will bear the costs of labor and materials for hardware replacement or repair

Research will bear the costs of labor and materials for hardware replacement or repair
during the above specified warranty period. Boca Research or its Authorized Service

during the above specified warranty period. Boca Research or its Authorized Service

during the above specified warranty period. Boca Research or its Authorized Service
Providers shall have the option to replace any defective part(s) with new part(s) or

Providers shall have the option to replace any defective part(s) with new part(s) or

Providers shall have the option to replace any defective part(s) with new part(s) or, at the

, at the

option of Boca Research, with serviceable used parts that are equivalent to new parts in

option of Boca Research, with serviceable used parts that are equivalent to new parts in
performance. Boca Research shall also have the option to replace any defective product(s)

performance. Boca Research shall also have the option to replace any defective product(s)

performance. Boca Research shall also have the option to replace any defective product(s)
with functionally equivalent product(s)

with functionally equivalent product(s)

This warranty shall not be applicable to the extent that any provision of this warranty is
prohibited by any Federal, state, or municipal law which cannot be preempted. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to
state.

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11/20/97, 9:35 AM