BlackBerry devices
BlackBerry device basics
About switching devices
Depending on your wireless service provider, you might not be able to switch devices.
If you switch BlackBerry® devices and you access your BlackBerry® Internet Service account from the email setup application or from a browser
on your computer, you must update your device PIN or call your wireless service provider. If you do not update the device PIN, email messages
continue to be sent to your previous device.
If you switch devices and you access your BlackBerry Internet Service account from the browser on your device, the next time that you access
the BlackBerry Internet Service web site, the BlackBerry Internet Service detects your new device and prompts you to type the password for
each integrated email address and for your BlackBerry email address.
If you want to use BlackBerry Mail, you can only switch to a BlackBerry device. BlackBerry enabled devices do not support BlackBerry Mail.
Switch devices
Note:
Depending on your messaging service plan, this feature might not be supported.
From the email setup application on your device
When you switch BlackBerry® devices, the BlackBerry® Internet Service automatically detects that you have a new device and prompts you to
switch devices. If you accept, the BlackBerry Internet Service completes your device change. If you decline, you must update your device
information at a later time.
1.
In the email setup application, on the Email Accounts screen, press the
Menu
key.
2. Click
Change Device
.
3. Type the new BlackBerry device information.
4. Press the
Menu
key.
5. Click
Save
.
6. If necessary, type the password for your email addresses and click
Ok
.
From a browser on your computer
If your new BlackBerry® device uses a SIM card, insert the SIM card into your new device before you move your BlackBerry® Internet Service
account to that device.
1.
On the BlackBerry Internet Service web site, in the left pane, click
Change Device
.
2. Type the new device information.
3. Click
Save
.
User Guide
BlackBerry devices
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