From a browser on your computer
1.
On the BlackBerry® Internet Service web site, in the left pane, click
Email Accounts
.
2. Beside your BlackBerry email address, click the
Delete
icon.
3. Click
OK
.
Troubleshooting
My email address is not valid
Note:
Depending on your messaging service plan, you might not be able to add email addresses or create a BlackBerry® email address for
your BlackBerry device.
If you switch to a new BlackBerry device, you must validate your integrated email addresses and your BlackBerry email address. You do not
receive email messages until you type the password for your email addresses.
If you change information (such as a password) for an integrated email address and you do not update this information in the email setup
application or on the BlackBerry Internet Service web site, the email address will not be valid. You do not receive email messages from this
email account until you update your information.
From the email setup application on your device
1.
In the email setup application, on the Email Accounts screen, highlight the email address that is not valid.
2. Press the
Menu
key.
3. Click
Validate
.
4. Click
OK
.
From the browser on your device
1.
On the BlackBerry Internet Service web site, on the Settings web page, click
Email Accounts
.
2. Click the email account that is not valid. Click
Validate
.
3. Change your email account information.
4. Click
Save
.
Note:
Depending on your integrated email address, you might not be able to validate the email address from the BlackBerry Internet Service
web site. For more information, contact your email service provider.
From a browser on your computer
1.
In a browser on your computer, on the BlackBerry Internet Service web site, in the left pane, click
Email Accounts
.
2. Click the
Invalid Email Account
icon beside the email account.
3. If your email account cannot be validated, click
OK
.
4. Change your email account information.
User Guide
Changing email address information
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