Blackberry Enterprise Server Server Resource Kit, Руководство пользователя

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Possible solution
Try performing the following actions:
• Verify that the server that hosts the BlackBerry Configuration Database is running and that the BlackBerry
Configuration Database is running.
• Verify that the information that you specified for the BlackBerry Configuration Database is correct.
• Verify that the authentication credentials that you specified are correct, and that the account you configured the tool to
use has the required database permissions.
No users found in manifest, shutting down
Description
This message appears when the BlackBerry Enterprise Transporter finds no user accounts to move.
Possible solution
Try performing one of the following actions:
• If you are running the BlackBerry Enterprise Transporter in live mode (you did not select the Bulk Server Mode check
box), check the manifest file to verify that one or more user accounts are defined in the Users section. By default, the
manifest file is located at
<drive> :\Users\ <user_name> \AppData\Roaming\Research In Motion\BlackBerry Enterprise
Transporter\Manifests.
• If you are running the BlackBerry Enterprise Transporter in bulk mode (you selected the Bulk Server Mode check box),
verify the names of the database servers that host the BlackBerry Configuration Database in the source MDM domain
and the destination MDM domain, and verify that the names and server information are configured correctly in the
manifest file. By default, the manifest file is located at
<drive> :\Users\ <user_name> \AppData\Roaming\Research In
Motion\BlackBerry Enterprise Transporter\Manifests.
Manifest Validation Error
Description
This message appears when the manifest file does not conform to the manifest.xsd schema.
Possible solution
Determine the line or element of the schema error and correct it. You can compare the manifest file to the sample manifest
file that is included in the BlackBerry Enterprise Transporter installation files. By default, the manifest file is located at
<drive> :\Users\ <user_name> \AppData\Roaming\Research In Motion\BlackBerry Enterprise Transporter\Manifests.
Installation and Administration Guide Troubleshooting
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