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b Click the
Browse...
button and select the upgrade file that is appropriate
to your ServSwitch Duo IPC unit:
ServSwitch Duo IPC 8 port model:
Duoipc_2x8_Vx.xx
ServSwitch Duo IPC 16 port model:
Duoipc_2x16_Vx.xx
where Vx.xx is the upgrade file version number.
The upgrade file details will be displayed within the dialog.
c Click the
Query Unit
button to confirm that communication is possible
with the ServSwitch Duo IPC and to establish its current firmware
details. If the application cannot contact the ServSwitch Duo IPC,
recheck the connection cable and click the
Advanced...
button to check
that the correct serial port is being used. Change the serial port within
the
Advanced
section, if necessary.
d To begin the upgrade process, click the
Upload Now
button. The upload
normally takes roughly fifteen minutes and the progress will be shown
within the dialog. Should you decide not to continue with the upload at
any stage, click the
Abort
button; response to this is usually immediate,
however, during an erase command, the upload will not be aborted until
the erase is complete (this may take a few seconds).
7 - Switch the UPGRADE key to the OFF position and cycle the power
Switch the switch 2 on the rear of the ServSwitch Duo IPC to the OFF
position and disconnect the power. When the power is re-applied the
ServSwitch Duo IPC will operate using the new firmware.
The KVM Firmware Uploader dialog will be displayed:
Issues to consider when performing flash upgrades
The upgrade program rewrites the ServSwitch Duo IPC firmware code. If the
upgrade process is interrupted then the ServSwitch Duo IPC will have invalid
code and will not be able to operate. It is therefore good practice to ensure
that the upgrade process is always fully completed. A partial or failed upgrade
may be rectified by performing another upgrade. If the upgrade process is
interrupted accidentally then you should immediately repeat the upgrade
process without moving switch 2 from the upgrade (ON) position. Switch
2 forces the ServSwitch Duo IPC into flash upgrade mode and prevents the
upgraded code from being run. Running faulty or partially upgraded code
may have unpredictable results and may damage your ServSwitch Duo IPC or
computing equipment.
WARNING: Running faulty or partially upgraded code may have unpredictable
results and may damage your ServSwitch Duo IPC or computing equipment.
