Operation Manual BioSmart PV-WM v.029.1|03.2021|en
Page 18 of 24
BioSmart PV-WM Reader
Operation Manual
Figure 12
–
Readers connection scheme
Checking the Reader's Functionality
To check the reader operability, put your palm to the palm vein scanner or a card of the corresponding
format to the card reader (provided that the reader is connected to a powered BioSmart UniPass controller).
A beep should sound, and the LED should display a successful or unsuccessful identification signal.
Reader Faults and Method of Its Elimination
Troubleshooting methods for some reader problems are shown in the Table 7.
Table 7 - Reader faults and methods of their elimination.
№
Fault description
Possible reason
Elimination method
1
The reader doesn
’
t
turn on
Insufficient supply voltage
Connect to another power supply
2
Reader doesn
’
t
respond to applied
palm/card
Connection with BioSmart
UniPass controller isn
’
t
established
Restart the BioSmart UniPass
controller and reader on power
supply. Make sure the reader and
controller are powered at the same
time
BioSmart UniPas controller
has a working model not
providing palm/card waiting
Check the working model BioSmart
SmartHub or the BioSmart UniPass
controller settings
3
The user can
’
t be
identified by the palm
veins
User's palm vein patterns are
absent in the Biosmart-Studio
software database
Check the user templates presence, if
it’s
necessary, scan the palm veins
(see Biosmart-Studio User Guide or
User Manual BioSmart UniPass
Controller)
