Bender FTC470XET, Руководство по эксплуатации

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79 TGH1375en/02.2010
12. Frequently asked questions:
z
The FTC470XET cannot be accessed via the Web browser although the device has been connected
properly and the IP address has been set correctly. What should be done?
Check whether the green LED "LINK" lights permanently. This signals an intact Ethernet connection.
Send the command "Ping" to the device. If no packets get lost, the IP address is correctly set.
Check whether the browser settings allow direct connection. An activated Proxy may prevent a con-
nection to the Internet.
Check this setting in the Internet Explorer, via the path Extras/Internet Options/Connections/LAN
settings, for example. Here, the automatic settings and the Proxy server can be deactivated.
In the browser Firefox, for example, check whether the setting "direct connection to the Internet" is
activated.
z
Are all submenus represented as drop-down menus during the access to the FTC470XET Web server
using the OPERA browser?
Answer:
OPERA and several other types or versions of browsers always represent the submenus as drop-
down menus. That does not have an effect to the BMS Explorer function. The FTC Web site are opti-
mised for the MS Internet Explorer.
z
What should be done if only one frame instead of three frames is represented after entering the
password for parameter setting?
Answer:
In such a case, click the update or repeat key of the browser currently in use in order to reload the
screen page.
z
On a screen page where measured values and other information are listed, erroneously zero, ques-
tion marks or special characters appear at some places. What should be done?
Answer:
Probably there is a communication problem. It is recommended to repeat the request.
z
The FTC470XET does not provide answers to the requests. The "ON" LED at the device lights up per-
manently. What should be done?
Answer:
The device does not operate properly, a hardware reset has to be carried out. Use a special tool to
press the reset button R behind the front plate for approximately 4 s..
z
An insulation fault evaluator EDS470-12 (EDS473-12, EDS474-12) connected to the BMS system is not
indicated in the BMS explorer. What should be done?
Answer:
During insulation fault location it may happen that an EDS470-12 is not able to respond fast enough
to the requests of the FTC470XET and is therefore not represented in the BMS Explorer display. In
this case click "Update" in the BMS Explorer.
z
TM panels (version 1.83 or higher ) and a PRC1470 are installed in a BMS system for the local indica-
tion of messages. The panels cannot be parameterised with the FTC470XET.
What should be done?
It is not possible to parameterise the panels with the FTC470XET. You need the appropriate software
for parameter setting.
z
The FTC470XET provides the functions History and Data logger. What is the difference between
these storage functions?
All alarm messages of the BMS system are automatically saved in the history memory that is continu-
ously being activated.
The data loggers of the device have to be activated manually in order to record the measured values
of the selected BMS channels (see page 35).